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Arby's

4.1
(1011 reviews)

Business Details

1137 S 11th St, Niles, MI
49120, United States
(269) 684-8811

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1137 S 11th St, Niles, MI
49120, United States

Hours

Reviews

4.1
1,011 reviews
5 stars
478
4 stars
280
3 stars
154
2 stars
39
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying the meals while others reported cold or poorly prepared items.

Customer Service

Customer service experiences varied widely; some praised friendly staff while others reported rude interactions and order mistakes.

Cleanliness

Concerns about cleanliness were noted, with reports of dirty tables and unsanitary conditions.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect charges.

Operational Hours

Inconsistent service hours reported, with some customers frustrated by early closures and unresponsive staff.
  • TC
    Tommy Gun's “Tommy Gun” Cason
    Feb 11, 2026
    2.0
    Fish sandwich was disgusting!
  • TM
    Terrance Moss
    Feb 7, 2026
    5.0
    Great food awesome prices friendly smiles great for business great for groups and dining alone recommend this to you and exceptional for people from out of town
  • DF
    Dave Feltner
    Feb 4, 2026
    5.0
    They've got the meats! Ruben & Buffalo Chicken slider. So good.
  • MM
    Michael Mckeel
    Jan 31, 2026
    5.0
    We tried to use QR code but it would not scan, we just wanted to let someone know how kind the lady that took our order and Payment looks her name was Melissa, what a great job she did it is not often you get someone that really seems to enjoy her job. Keep up the good work young lady !! Our ticket # was dt311
  • LL
    Lyn Koren (LynKoren)
    Jan 27, 2026
    5.0
    I'm always happy with the Ruben sandwich here.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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