Jimmy John's

3.5
187 reviews

About

Sandwich Restaurant

Location

Jimmy John's
30749 Milford Rd, New Hudson, MI
48165, United States

Hours

Reviews

3.5
187 reviews
5 stars
81
4 stars
33
3 stars
19
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Several reviews highlighted issues with food quality, including stale bread, moldy lettuce, and incorrect sandwich preparations.

Customer Service

Many customers experienced rude or dismissive behavior from staff, impacting their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service, indicating that experiences can vary.
  • FF
    firemunky1980
    Dec 21, 2025
    5.0
    The female who made my sandwich made it perfectly. I order the vito with extra oil vinegar and seasoning. I specifically asked for 2-3x what normally goes on it. She asked the cashier to specify again. At that point i chimed in saying, apply 3x make it wet. She nailed it with proper proportions. Most either apply too much oil and no seasoning or way under shoot it. Honestly, no one has made it sufficiently for some time now. I was there 12/21 at 3 pm. She listens and does things right, give that woman a raise.
  • MM
    Matt Murphy
    Dec 16, 2025
    2.0
    Sat in what I thought was the drive through line for 10min and then arrived at the window only to be told I was in the wrong line of cars and couldn’t order at the window. Alright, I’m not an idiot…but the drive through is split so it’s not intuitive if you wrap around behind Jimmy John’s the way Google maps sent me. Service is pretty apathetic and dismissive.. Atmosphere is aggressive (metal music), which I’m usually a fan of but not when I’m starving and it’s blaring over the speakers.
  • BB
    Bam Bam
    Oct 9, 2025
    2.0
    Bad all around, they have 6 employees, very slow, subs are out and they don’t pack them when they’re suppose to, mind you, they give special treatment to some versus others and I’ve noticed since I’ve been coming here. I won’t come to this one again, yes I understand it’s lunch rush hour, but if subs are made and ready to go, pack them up and stop lounging around!
  • MJ
    Matt Jurcak
    Oct 1, 2025
    1.0
    Freaky slow. Don't get in the drive-thru line unless you're willing to be literally stuck there for up to 25 minutes before you even get to the window.
  • NB
    Noah Bertram
    Sep 24, 2025
    4.0
    Went here and it was nice to eat at