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Arby's

4.0
(702 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
57145 Lyon Center Drive West, New Hudson, MI
48165, United States

Hours

Reviews

4.0
702 reviews
5 stars
323
4 stars
204
3 stars
81
2 stars
34
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and incorrect orders, though some employees received commendations for their friendliness.

Value for Money

Several customers expressed dissatisfaction with portion sizes and pricing, feeling that the value did not match the cost.

Cleanliness and Atmosphere

The cleanliness of the restaurant was noted positively by some, while others reported a negative atmosphere due to staff behavior.
  • SP
    Shelly Politte
    Feb 10, 2026
    1.0
    Ordered a double beef n cheddar and its so small I'm not sure it's even the size of a regular one. I can understand why there is a lawsuit against them for making it seem like you'll actually get enough food to eat. I also didn't get the apple turnover that I ordered either.
  • MP
    Mike Paquin
    Feb 7, 2026
    3.0
    Normally love Arby's, the food and the drinks.. but it's ridiculous when you pay for a drink and it is basically a cup full of ice after five or six sips with the straw there's nothing left
  • DN
    Dan Nelson
    Jan 19, 2026
    5.0
    Fast service, the food was hot and a nice place
  • JB
    James Bandy
    Jan 13, 2026
    4.0
    Food is good but the service is not that great.
  • JL
    Joshua Lopez
    Jan 9, 2026
    1.0
    I've already sent my review to corporate.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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