Wendy's

2.4
261 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
36125 26 Mile Rd, New Haven, MI
48048, United States

Hours

Reviews

2.4
261 reviews
5 stars
64
4 stars
21
3 stars
13
2 stars
27
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, missing ingredients, and overall dissatisfaction with the meals.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Management Issues

Several reviews indicated a lack of effective management, leading to disorganization and poor employee performance.
  • NP
    Nicole P
    Dec 2, 2025
    1.0
    this place sucks
  • KS
    Kailey story
    Dec 1, 2025
    1.0
    I went and ordered a number 3 which is a 10 piece nugget and other things aswell and I got everything but my chicken nuggets…sad I paid for it and never got them.
  • JS
    Joseph Short
    Nov 23, 2025
    1.0
    Yet again, another visit where I requested sauce, and paid for additional sauce and didn’t get any.
  • HS
    Hayleigh Selman
    Nov 16, 2025
    1.0
    Went inside Wendy’s wanting to order a few items.. I stood at the counter for 7 mins before anyone helped me so I ended up only ordering a frosty.. that then was first made wrong and then I was asked if I would take vanilla because the chocolate wasn’t working after I was charged for it. Fast food places need to get their act together. It’s not fast or convenient at all anymore
  • HH
    HashSlingingSlasher
    Nov 4, 2025
    1.0
    Today is November 4 2025 at 11am The people on shift are horrible! The food was complete trash! Asked for a bacon double stack nope no bacon, a crispy chicken BLT nope no B or L or cheese. The nuggets were so hard you could of broke a window with them and the fries were no better. Apparently coming here just after changeover from breakfast doesn't matter, you don't get fresh food you get yesterday's leftovers! This Wendy's use to be good. Such a disappointment

Frequently Asked Questions About Wendy's

Is 36125 26 Mile Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 36125 26 Mile Rd in New Haven currently open?

Yes, this Wendy's location is open and ready to serve you with quality food every day.