Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.4
256 reviews
5 stars
62
4 stars
21
3 stars
13
2 stars
27
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, and food not prepared as requested.
Food Quality
Many reviews mentioned cold, old, or poorly prepared food, including hard fries and incorrect ingredients.
Cleanliness
Customers frequently noted unsanitary conditions, including dirty dining areas and restrooms.
Slow Service
Multiple reviews indicated long wait times for food, both in the drive-thru and inside the restaurant.
- HSHayleigh SelmanNov 16, 20251.0Went inside Wendy’s wanting to order a few items.. I stood at the counter for 7 mins before anyone helped me so I ended up only ordering a frosty.. that then was first made wrong and then I was asked if I would take vanilla because the chocolate wasn’t working after I was charged for it. Fast food places need to get their act together. It’s not fast or convenient at all anymore
- RTRebecca TuckerNov 10, 20251.00 stars. Absolutely disgusting place.
- HHHashSlingingSlasherNov 4, 20251.0Today is November 4 2025 at 11am The people on shift are horrible! The food was complete trash! Asked for a bacon double stack nope no bacon, a crispy chicken BLT nope no B or L or cheese. The nuggets were so hard you could of broke a window with them and the fries were no better. Apparently coming here just after changeover from breakfast doesn't matter, you don't get fresh food you get yesterday's leftovers! This Wendy's use to be good. Such a disappointment
- CLCorey LeeOct 20, 20251.0Rude and you have to wait 30 minutes in the drive thru nasty on the inside nobody is ever working at this location.
- AAAlyssaOct 18, 20251.0I’m here at 8:30 on a Saturday morning when this location is supposed to open at 7:00 a.m., and the doors are still locked. The service here has been consistently disappointing — orders are often wrong, and the staff doesn’t seem organized. This location hasn’t even been open that long, and it’s already going downhill fast. It really needs new management or serious improvement.
Frequently Asked Questions About Wendy's
Is 36125 26 Mile Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Haven, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Haven, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (586) 210-5149.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 36125 26 Mile Wendy’s serve breakfast?
Yes, this Wendy’s location in New Haven, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 36125 26 Mile Rd in New Haven currently open?
Yes, this Wendy's location is open and ready to serve you with quality food every day.
What are the operating hours for the Wendy's drive-thru at 36125 26 Mile Rd?
The drive-thru is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the New Haven Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Can I place an order online or via an app for the New Haven Wendy's?
Yes, you can order using the Wendy's app or at order.wendys.com for convenient pickup or delivery.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact the Wendy's at 36125 26 Mile Rd?
You can contact them directly at (586) 210-5149 or submit feedback via Wendy's Customer Care through their website or by phone at 888-624-8140.
Are there coffee shops near Wendy's where I can grab a drink before or after my meal?
Yes, nearby options include My Place Donut and Coffee Shop and Tim Hortons, both great places for coffee and snacks.
What other fast food restaurants are nearby the Wendy's at 36125 26 Mile Rd?
Nearby fast food options include Subway, Burger King, and Taco Bell, offering a variety of meals if you want to explore different flavors.
Are there convenience stores or gas stations near this Wendy's for added convenience?
Yes, 7-Eleven and Mobil are nearby, providing fuel and convenience store items if needed during your visit.
Does the Wendy's at 36125 26 Mile Rd offer delivery and dine-in services?
Yes, this location offers dine-in, drive-thru, and delivery services where available to suit your preference.