Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported issues with food quality, including cold, undercooked, and stale items, as well as instances of hair found in food.
Service Issues
There were numerous complaints about poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
While some customers noted cleanliness, others expressed concerns about unsanitary conditions and the need for health inspections.
Staff Friendliness
Despite the issues, several reviews highlighted friendly and polite staff, particularly during busy hours.
Order Accuracy
Many customers experienced problems with order accuracy, often receiving incorrect items or missing components.
JB
jim belanger
Jan 2, 2026
2.0
Nice establishment
DD
Daytona500
Dec 21, 2025
1.0
Always mess up my code
LY
Lawrence “Junior” Yaklin
Dec 2, 2025
4.0
Fast drive through service. Polite and professional team members
AS
Amanda Sochanski
Nov 22, 2025
5.0
Very friendly employees! My son got to do a coloring page for a free cookie. The food was suuuper hot and fresh at 3:30pm. The restaurant was clean. Only downside is no refill soda machines in the lobby-but that’s ok, this was a quick visit!
PV
Paul Van
Nov 22, 2025
1.0
This ain't the first Mickey D's that gave me an egg McMuffin w the egg shells in it that I can taste!! Last one that did that was like 15 years ago of the one in Mt. Clemens!! Thanks guys and it was the first time coming to this McDonald's in Lenox!!
What are the regular opening hours for McDonald's in New Haven, MI?
McDonald's in New Haven, MI is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.
When is the McDonald's drive-thru open?
The drive-thru is available Monday through Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 11:00 PM.
What delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery service.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there free WiFi available at this McDonald's location?
Yes, free WiFi is available at this McDonald's in New Haven.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru for convenient ordering and pickup.
What nearby gas stations can I refuel at when visiting this McDonald's?
Nearby gas stations include Mobil Town, Marathon, Valero, and Sunoco Gas Station, all convenient stops for fueling up before or after your meal.
Are there any nearby places to shop or browse after dining at McDonald's?
Yes, you can visit Tractor Supply Co. for hardware and outdoor gear, Wise Buys thrift store, or the Garden Center at Tractor Supply for retail shopping.
What local attractions or community spots are near this McDonald's?
Nearby you can find the Village of New Haven and New Haven Village Offices, which are local government and community centers to explore.