Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,142 reviews
5 stars
392
4 stars
221
3 stars
197
2 stars
90
1 star
242
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, undercooked, or stale items, leading to dissatisfaction.
Service Issues
Several reviews highlighted poor customer service, including rude staff and incorrect orders, contributing to a negative experience.
Cleanliness Concerns
Customers expressed concerns about cleanliness, particularly in food handling and the overall restaurant environment.
Positive Staff Interactions
Despite the issues, some customers praised the friendliness and helpfulness of certain staff members, indicating that service can vary.
Management Problems
Multiple reviews pointed to ineffective management, with complaints about unprofessional behavior and lack of accountability for mistakes.
- ASAmanda Sochanski2 days ago5.0Very friendly employees! My son got to do a coloring page for a free cookie. The food was suuuper hot and fresh at 3:30pm. The restaurant was clean. Only downside is no refill soda machines in the lobby-but that’s ok, this was a quick visit!
- PVPaul Van2 days ago1.0This ain't the first Mickey D's that gave me an egg McMuffin w the egg shells in it that I can taste!! Last one that did that was like 15 years ago of the one in Mt. Clemens!! Thanks guys and it was the first time coming to this McDonald's in Lenox!!
- ASAllan SajdakNov 13, 20251.0Bought a double cheese burger and there was hair in my food
- EHEmma HolbertNov 12, 20251.0Last night (11/12), while waiting to pay, I witnessed the cashier using her acrylic nails to pick her nose, then she would flick whatever she found up there onto the counter or wipe it on her apron. 🤮
- CLChristopher LongNov 4, 20254.0Got lunch, had to wait for my food. Typical McDonald's drive thru experience.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in New Haven, MI?
McDonald's in New Haven, MI is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.
When is the McDonald's drive-thru open?
The drive-thru is available Monday through Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 11:00 PM.
What delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery service.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there free WiFi available at this McDonald's location?
Yes, free WiFi is available at this McDonald's in New Haven.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru for convenient ordering and pickup.
What nearby gas stations can I refuel at when visiting this McDonald's?
Nearby gas stations include Mobil Town, Marathon, Valero, and Sunoco Gas Station, all convenient stops for fueling up before or after your meal.
Are there any nearby places to shop or browse after dining at McDonald's?
Yes, you can visit Tractor Supply Co. for hardware and outdoor gear, Wise Buys thrift store, or the Garden Center at Tractor Supply for retail shopping.
What local attractions or community spots are near this McDonald's?
Nearby you can find the Village of New Haven and New Haven Village Offices, which are local government and community centers to explore.