Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with many waiting over 20-30 minutes for their orders.
Cleanliness
The dining area and restrooms were frequently described as filthy, with overflowing trash and unsanitary conditions.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
The quality of food was often criticized, with reports of cold or poorly prepared items.
JH
James H
1 day ago
3.0
It's McDonald's. Nothing more to say
ML
Michael Luisi
2 days ago
3.0
Too busy looked like they were short staffed manager and workers doing their best
BH
Bryan Hartman
Feb 10, 2026
3.0
Slow service but friendly staff
WS
Wm Stroup
Feb 2, 2026
3.0
Went twice within 4 hours. Both orders were large, both sodas were large.
DC
Dolores Calabrese
Jan 19, 2026
1.0
THIS IS THE WORST MCDONALD’S I’VE EVER BEEN TO. There is absolutely no customer service, the workers are so rude. The dining area inside is filthy every time I‘ve been there. When you have to clean your own table, there’s problems. Also, I got a fish filet sandwich & I received a half of a half of American Cheese. Really? I should receive a whole piece of cheese for what they charge. Really? I feel the Health Inspectors need to check this McDonald’s, it’s disgusting & I will Never go back. It’s very convenient getting off the expressway. You won’t get my business & no one else’s that I know. I’m so disappointed at McDonald’s as a whole. You should be ashamed. The people that own this franchise, obviously don’t care. Needs a lot of training for the employees & managers. Even the girl that brought our food to our table, was bitchy with an attitude & just plopped down the tray & walked away. They should be happy to have a job. So so disappointed in McDonald’s. Never go to this McDonald’s, it’s dirty, rude employees & the food sucked!!!!
What are the regular operating hours for in-store dining at McDonald's in New Buffalo, MI?
The McDonald's on 18881 Laporte Rd in New Buffalo, MI is open daily from 5:00 AM to 10:00 PM for in-store dining.
What are the drive-thru hours at the McDonald's on Laporte Rd?
Drive-thru service is available Monday to Thursday and Sunday from 5:00 AM to midnight, and Fridays and Saturdays from 5:00 AM to 1:00 AM.
Can I order McDonald's delivery and what are the delivery hours?
McDonald's offers delivery daily from 6:00 AM to 11:00 PM through their online delivery service.
Does this McDonald's location offer curbside pickup service?
Yes, curbside pickup is available at this McDonald's location.
What payment methods are accepted at McDonald's in New Buffalo?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I download the McDonald's mobile app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders and access mobile offers.
Are there nearby hotels if I want to stay close to McDonald's in New Buffalo?
Yes, nearby hotels include Fairfield Inn & Suites by Marriott New Buffalo, Holiday Inn Express & Suites New Buffalo, Quality Inn Near Interstate I94, Comfort Inn, Baymont Inn & Suites New Buffalo, and Harbor Country Hotel.
What other dining options are near McDonald's in New Buffalo?
Nearby dining options include Subway, Al Fuego Grill & Bar, and Wendy's, offering a variety of fast food and restaurant choices.
Where can I enjoy some local leisure activities near McDonald's in New Buffalo?
You can visit New Buffalo City Beach for a relaxing day or the New Buffalo Michigan Grand Marina for sports and recreation.
Is there a gas station or convenience store nearby if I need to fuel up or grab quick items?
Yes, there is a Shell gas station and Johnny's Markets convenience store near the McDonald's location.
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