Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Baltimore Subway® Restaurant at 34770 23 Mile Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality varied widely, with some praising friendly and efficient staff, while others reported rude behavior and slow service.
Cleanliness
Several customers noted the cleanliness of the restaurant, contrasting with complaints about unsanitary conditions at other locations.
Order Accuracy
Many customers expressed frustration with incorrect orders, missing items, and issues with online ordering.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh and tasty subs, while others complained about portion sizes and ingredient quality.
Staffing Issues
Numerous reviews highlighted understaffing as a significant problem, leading to long wait times and poor service.
KJ
Kaci Jewett
5 days ago
5.0
Everytime I'm in this subway every employee I have interacted with is always amazing plus my food is always PERFECT!!
DK
Debra Keating
Sep 12, 2025
2.0
When ordering through the app. Double check before leaving the, especially if you pay for extra meat/cheese. Some employees DONT pay attention to the "Less-Normal-More" selections to "customize Your sandwich.
Extremely Fustrating
MR
Mark R
Aug 12, 2025
4.0
After walking out of the Gratiot Subway because I was afraid I would get the plague, I went to this one. I was so happy with the clean conditions and the quick service of the lovely young woman that was working (alone) here tonight. The place was very clean and the ingredients all looked fresh. The young woman was very nice and polite, She more then deserved her tip (and I never tip fast food).
DZ
D Z
Feb 3, 2023
1.0
Overpriced! $15 for a footlong sub!
TT
TravelingTrashPanda
Jul 24, 2020
5.0
I eat often at this location. My orders are always correct and the employees are very polite. The inside is always tidy when I go there.