McDonald's

3.6
1199 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
35899 Green Street, New Baltimore, MI
48047, United States

Hours

Reviews

3.6
1,199 reviews
5 stars
453
4 stars
259
3 stars
218
2 stars
67
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and helpful while others are reported as rude or unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent food quality.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention issues with cleanliness in specific areas.

Wait Times

Customers frequently complain about long wait times for food, both in-store and at the drive-thru.

Food Quality

While some customers enjoyed the food, others reported it being cold, poorly prepared, or not meeting expectations.
  • BS
    Bruce Shepard
    Dec 24, 2025
    1.0
    This location does not do well at the end of breakfast dont order right before 1030 they will cancel your order without notice. They mess up make you wait forever.
  • ML
    M Lambert
    Dec 18, 2025
    5.0
    This isn't the closest McDonald's to me but it's the one I prefer. Food is typically correct and it's usually really clean in comparison to other locations. Tonight I had an issue with the app and the manager was wonderful and so helpful. This young female manager couldn't get the app to work but made sure my order was prepared quickly. She was extremely friendly and professional.
  • RW
    Robert Waters
    Dec 14, 2025
    5.0
    The store was extremely clean.Everyone was very friendly
  • JB
    jim belanger
    Dec 11, 2025
    4.0
    The young lady that waited on me was exceptionally kind and carried on conversation with me while I waited (no body was behind me waiting) for my order. An absolute 180 degrees from the last time I went there, which was so bad I never got to place my order. I'll get her name when I go back this weekend, because I already forgot it.
  • CD
    Christopher Dodd
    Dec 4, 2025
    1.0
    By far one of the worst McDonald’s experiences. 40 min wait because they want to make sure they meet the drive thru time standard. So the preorder and dining orders suffered. When questioned the guy working front counter decided to get a smart mouth about things. If you’re going to run a promotion make sure to be staffed properly. Ryker doesn’t have the personality to work front counter.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in New Baltimore, MI?

McDonald's in New Baltimore is open daily from 5:00 AM to 11:00 PM.

When does the drive-thru service operate at this McDonald's?

The drive-thru is open daily from 5:00 AM to 11:00 PM.