Wendy's

3.7
246 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1786 E. Apple Ave, Muskegon, MI
49442, United States

Hours

Reviews

3.7
246 reviews
5 stars
112
4 stars
54
3 stars
21
2 stars
20
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer service experiences vary widely, with some staff being friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Multiple reviews indicate frequent issues with incorrect orders, leading to customer frustration.

Food Quality

Food quality is inconsistent; while some customers praise fresh and hot meals, others report receiving cold or improperly prepared food.

Cleanliness

The restaurant is generally noted for being clean, but some customers have reported unsanitary conditions in food preparation areas.

Speed of Service

Drive-thru service is often slow, with some customers expressing dissatisfaction with wait times.
  • SS
    S
    Nov 10, 2025
    5.0
    Me and my son went to Wendy's he loved it for kids meal the tenders and I had a meal and it was a good price and very good food
  • NC
    Natasha Chandler
    Nov 9, 2025
    2.0
    Disappeared for going to get this Carmel frothy I want mine to look decent not a ton of Carmel on the bottom ice cream not all the way to the top and DID NOT mix it well at all very disappointed APPLE ST
  • JB
    Jameisha Ball
    Nov 3, 2025
    5.0
    Thank you Wendy's on Apple everyone was very kind and the girl who waited on me I didn't get her name, was such a sweetheart. Great customer service.
  • SS
    Sakai
    Oct 21, 2025
    5.0
    Very respectful staffing the lady was super nice I feel a little bad because I feel like I came off maybe ehh Where are my energy was weird, but she was very nice and very respectful
  • BB
    Bryan C (Bc)
    Oct 5, 2025
    1.0
    The worst, like all Wendy’s in Muskegon, lousy employees & food, I’m done with Wendy’s in Muskegon 👎

Frequently Asked Questions About Wendy's

Is Apple Ave 11 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.