Panera Bread

4.0
717 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Muskegon is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1710 East Sherman Boulevard, Muskegon, MI
49444, United States

Hours

Reviews

4.0
717 reviews
5 stars
370
4 stars
168
3 stars
72
2 stars
36
1 star
71

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, particularly with salads and portion sizes, leading to dissatisfaction.

Service Issues

There were numerous complaints about rude staff and poor customer service, especially regarding order fulfillment and management responsiveness.

Pricing Concerns

Many customers felt the prices were too high for the quality and portion sizes of the food, leading to a perception of poor value.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others noted dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite service issues, several customers highlighted friendly staff members who provided excellent service, particularly at the drive-thru.
  • AA
    April P. (Pieces of April)
    Nov 17, 2025
    5.0
    I love this Panera Bread. Cody is friendly, attentive, and efficient. He always goes above and beyond. The staff are friendly and welcoming and the food is awesome.
  • BF
    B Fry
    Nov 12, 2025
    5.0
    It is a good Panera. Clean, quick, quality food and friendly staff. We came for lunch and service was still quick and the dining run clean. Like all Paneras the price is on the higher side of quick amd easy lunch, but you pay for what you get. You'll leave happy and feel good about what you ate.
  • GB
    Greg B
    Nov 11, 2025
    5.0
    Great food...friendly staff.
  • CH
    Carol Hobson-Payne
    Nov 10, 2025
    4.0
    I ordered ahead for bagels & a loaf of bread. The bread was perfect, but my dz of cinnamon bagels were way overrated & burned. I ended up throwing them away since we live an hour away. They were bagged up, so I didn't see them soon enough.
  • AB
    Angie Barclay
    Oct 20, 2025
    3.0
    This Panera is close to work and usually a healthier go to, but usually when I order a salad through the drive through it is terrible. Every few months I want to give it a chance again, and an again but I’m reminded 9 times out of 10 that I can’t order a salad here. 15.00 wasted on something inedible. The lettuce will be old or slimy and if you escape that I’ve had a salad 50% romaine spine stems. The other toppings are usually good but once you see the icky lettuce it ruins your appetite. I’m wondering if they are made in advance too early or there isn’t better quality control with the greens. It’s my fault for reordering over and over hoping I get one that is good, but the salads just aren’t that great here for a to go salad. The times I’ve dined inside it has been clean, most of the time the service inside is friendly (and the drive through service is excellent). Im sad to report a complaint but I’m wondering if others feel the same way with the whole salad orders.

Frequently Asked Questions About Panera Bread

Does Panera Bread Muskegon accept reservations?

No, Panera Bread Muskegon does not accept reservations.

What are the opening hours of Panera Bread Muskegon?

Panera Bread Muskegon is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM.