Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5411 S. Harvey Street in Muskegon is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,474 reviews
5 stars
959
4 stars
336
3 stars
116
2 stars
33
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Issues
Several customers reported rude or unhelpful staff, leading to negative experiences.
Food Quality
Many reviews praised the burgers and fries for being delicious and fresh, although some found the fries inconsistent.
Pricing Concerns
Numerous customers expressed that the prices are too high for the portion sizes, with many feeling that the value does not justify the cost.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions.
Positive Experiences
Despite some negative feedback, many customers had positive experiences with friendly staff and enjoyable meals.
- MSMonique SaucierNov 15, 20255.0They are all friendly and very fast paced and clean
- DADawson AgesOct 23, 20251.0Came to this location at about 7pm on a Thursday, I order 2 cheeseburgers a peanut butter shake and a regular size Cajun fry. Upon getting my food I Immediately brought to their attention that this is not the right amount of fry’s. Not only did they use the small fry cup but they didn’t put any fry’s like normal in the bag at all which I was accustomed to at 5 guys. The girl who was deep frying responded in a disrespectful way saying that it was a regular size and she don’t make up the prices, she then said I’ll give you more fry’s to make it better, after waiting 20 mins eating my burger and still waiting for the fry’s I saw her not cooking and asked about the fry’s which she then replied “I ain’t making you nothing” and laughed. I immediately left out of frustration and disrespect and after coming to this exact location 100 of times I will never come back again. 7 dollars for not even 4 ounces of fry’s is a disgrace
- DRDrew RibbinkOct 13, 20252.0Ordered food online then checked in in person repeated my name 3 times then spelled it out for him, then checked in online as well. He never told anyone apparently then I told another person I was try ere for my order and he says “oh all you have to do is tell us” tell him I did then he points to the counter. Guy I originally checked in with grabs my food that was done the whole time. Got home and neither burger was made correctly.
- TSTravis StruntzSep 27, 20251.0Every table was filthy with trash and crumbs. The guy taking orders raychard was cold and rude when I asked if I could have an extra patty. Not to mention the cook rolling his eyes. Absolutely will not be back this place. Hamburger Mikey’s in spring lake and Muskegon is far superior and cheaper as well as locally owned with employees who seem to care about there customer base.
- MYMichelle YoungSep 4, 20254.0This place was clean. The employees were all really quite professional, not a lot of chatter, our orders were all prompt and delicious and just the way we ordered them. The shake machine was down, bummer.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 5411 S. Harvey Street accept reservations?
No, Five Guys does not accept reservations.
What are the opening hours for Five Guys in Muskegon?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order through their online delivery link.
Is it possible to pick up orders in-store at this Five Guys location?
Yes, in-store pickup is available at this Five Guys location.
What payment options does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there gluten-free or vegetarian options at Five Guys in Muskegon?
While buns and some condiments contain gluten, sandwiches like burgers and hot dogs can be ordered without buns via wraps or bowls. The veggie sandwich includes peppers, onions, and mushrooms but is not a veggie patty. Please check allergen information for details.
How can I customize my order at Five Guys?
You can customize your burger with over 250,000 combinations and enjoy 1,000+ milkshake varieties, allowing you to tailor your meal to your preferences.
What nearby dining options are available if I want to explore other restaurants?
Nearby dining options include IHOP for breakfast and brunch, Olive Garden for Italian cuisine, Qdoba for Mexican food, Subway for sandwiches, and Starbucks for coffee and snacks.
Where can I find electronics or appliance stores near Five Guys at 5411 S. Harvey Street?
Best Buy and Geek Squad are nearby electronics and appliance retailers where you can shop or get device repairs.
Are there any stores near Five Guys for home improvement or furniture needs?
Yes, Mattress Firm offers furniture and mattresses, Menards provides hardware and home improvement supplies, and Sierra is a nearby department store with various goods.