Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5411 S. Harvey Street in Muskegon is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,478 reviews
5 stars
962
4 stars
336
3 stars
116
2 stars
33
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the burgers and fries as delicious and fresh, with many considering them among the best.
Pricing Concerns
A significant number of reviews highlighted the high prices, with many feeling that the cost did not justify the portion sizes.
Service Issues
Several customers reported negative experiences with staff, including rudeness and mistakes with orders, although some praised friendly service.
Cleanliness
While some reviews noted cleanliness in the dining area, others mentioned dirty tables and unsanitary conditions.
Overall Experience
Mixed reviews on overall experience, with some customers expressing a willingness to return while others vowed not to return due to service or pricing issues.
- BPBronson PacholkaJan 3, 20265.0Came in at 9:50 1/3/26 (10 minutes before they close) expecting the employees to hate me for my order but they treated me with a 5 star customer service and food quality experience. The store was very clean as well which adds to the experience. Will definitely patron this five guys again in the future just based off this experience. The fries were top tier!!
- DGD GoodDec 17, 20255.0Absolutely the best burger and fries anywhere
- KDkris duttlingerDec 6, 20251.0I applied on indeed and was going to order before my interview but couldn’t afford $18 plus tax for a cheeseburger, fries and a drink
- MSMonique SaucierNov 15, 20255.0They are all friendly and very fast paced and clean
- DADawson AgesOct 23, 20251.0Came to this location at about 7pm on a Thursday, I order 2 cheeseburgers a peanut butter shake and a regular size Cajun fry. Upon getting my food I Immediately brought to their attention that this is not the right amount of fry’s. Not only did they use the small fry cup but they didn’t put any fry’s like normal in the bag at all which I was accustomed to at 5 guys. The girl who was deep frying responded in a disrespectful way saying that it was a regular size and she don’t make up the prices, she then said I’ll give you more fry’s to make it better, after waiting 20 mins eating my burger and still waiting for the fry’s I saw her not cooking and asked about the fry’s which she then replied “I ain’t making you nothing” and laughed. I immediately left out of frustration and disrespect and after coming to this exact location 100 of times I will never come back again. 7 dollars for not even 4 ounces of fry’s is a disgrace
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 5411 S. Harvey Street accept reservations?
No, Five Guys does not accept reservations.
What are the opening hours for Five Guys in Muskegon?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order through their online delivery link.
Is it possible to pick up orders in-store at this Five Guys location?
Yes, in-store pickup is available at this Five Guys location.
What payment options does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there gluten-free or vegetarian options at Five Guys in Muskegon?
While buns and some condiments contain gluten, sandwiches like burgers and hot dogs can be ordered without buns via wraps or bowls. The veggie sandwich includes peppers, onions, and mushrooms but is not a veggie patty. Please check allergen information for details.
How can I customize my order at Five Guys?
You can customize your burger with over 250,000 combinations and enjoy 1,000+ milkshake varieties, allowing you to tailor your meal to your preferences.
What nearby dining options are available if I want to explore other restaurants?
Nearby dining options include IHOP for breakfast and brunch, Olive Garden for Italian cuisine, Qdoba for Mexican food, Subway for sandwiches, and Starbucks for coffee and snacks.
Where can I find electronics or appliance stores near Five Guys at 5411 S. Harvey Street?
Best Buy and Geek Squad are nearby electronics and appliance retailers where you can shop or get device repairs.
Are there any stores near Five Guys for home improvement or furniture needs?
Yes, Mattress Firm offers furniture and mattresses, Menards provides hardware and home improvement supplies, and Sierra is a nearby department store with various goods.