Fazoli's

3.8
2593 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Muskegon, MI. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
1780 E Sherman Blvd, Muskegon, MI
49444, United States

Hours

Reviews

3.8
1,215 reviews
5 stars
579
4 stars
270
3 stars
115
2 stars
61
1 star
190

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed it while others found it salty or lacking in portions.

Customer Service

Service quality varied significantly; Trent received high praise for his attentiveness, while others reported rude or unhelpful staff.

Cleanliness

Several customers noted issues with cleanliness, including dirty floors and unsanitary conditions.

Atmosphere

The restaurant's vibe was generally described as warm and comforting, though some found it noisy or distracting.

Management Issues

Concerns were raised about management and staff attitudes, with reports of poor handling of customer complaints.
  • DJ
    Daisy Jett
    6 days ago
    4.0
    despite appearing like a fine eatery, it's actually a fast food joint. despite this, there are plates and silverware readily available to those who want it. there's also a kiosk for easy ordering, though i would much prefer having table service; they still bring your food out to you, however
  • TT
    Taylor
    Nov 10, 2025
    4.0
    I just visited about 2-3 weeks ago I ordered an Italian sub etc the sub was great customer service was great the only down side was that our server seemed as if she was the only one working ! Which seemed very overwhelming! She told me her name was deja or something of the sort !
  • BH
    B H
    Nov 10, 2025
    5.0
    Fazoli’s on Sherman deserves ALL the praise! The food was absolutely delicious — everything tasted fresh, full of flavor, and came out nice and hot. The staff was extremely friendly and welcoming from the moment we walked in, and you can tell they truly care about their guests. There was hardly any wait time at all — our order came out so fast! Great food, great customer service, and fast service… you can’t beat that. If you’re in the area, definitely stop by this Fazoli’s — you won’t be disappointed! 🍝💛
  • CW
    Chelle w
    Nov 8, 2025
    1.0
    This location is horrible!! The workers are rude and managers don't care. They have no pride in their work and are just there for a check. I used to love this location however we have stopped there 3 times in the last month and was turned away from dining inside once because they said that had nobody that knew how to run the front counter, then and hour and 1/2 before they even closed they said the registers were already shut down and the kiosk at the counter was also shut down already. The 3rd time we went to the drive through and the food was Luke warm at best, the chicken Alfredo had only 3 tiny chicken cubes on top and not enough sauce to even cover all the pasta, the spaghetti with meat sauce had NO meat just marinara sauce. The pizza was dried out like it was sitting quite a while and they forgot 1 order of breadsticks and a side of meatballs. Needless to say after a long day this really sucked!! When I tried to call they kept picking up the phone and not speaking and hanging up. This use to be my favorite location, but now I will drive to GR if I want their food. So disappointed in this location. They need to hire new people that take pride in and care about the business, customers and food that they serve.
  • SS
    Super Sport
    Oct 28, 2025
    1.0
    terrible food, $35 and we threw it away, dirty place, sticky floors, greasy food trays, just terrible....I believe that place should be shut down, NASTY ,DON'T GO

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Muskegon, MI serve?

Fazoli's offers fast, fresh Italian dishes, including specialties like Fettuccine Alfredo, Baked Lasagna, and their Signature Unlimited Garlic Breadsticks.

What are the operating hours for Fazoli's Muskegon location?

Fazoli's is open every day from 10:30 AM to 10:00 PM for dine-in, pickup, and drive-thru services.