Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,681 reviews
5 stars
780
4 stars
409
3 stars
241
2 stars
79
1 star
172
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the fries and burgers, but there were complaints about food safety and quality issues, including undercooked items and foreign objects found in food.
Customer Service
The service was frequently criticized for being rude, slow, and unprofessional, with many customers reporting negative interactions with staff.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Many customers experienced long wait times both in the drive-thru and for food preparation, leading to frustration.
AI Ordering System
The automated ordering system received mixed reviews, with some customers finding it inefficient and impersonal.
- MTMiguel TrujilloNov 17, 20255.0I like this Checkers. I've been here twice this past week, Friday night and tonight. Both days I received good food and very friendly service. Even though Both times were late night, I still received fresh fries and great, friendly service. Will definitely come back here when I'm hungry after my 2nd shift.
- JBJustin BishopNov 4, 20251.0Visited on 11/01/2025. We spent nearly 75.00 on our meal. The drive thru asked us to pull over to wait. We waited 20 minutes which was excessive. We requested refills on our drinks as we drank them while we waited. The woman assisting claimed she was the manager and refused to refill our drinks. We pointed out that we were missing the fries I paid for. She refused to give us the items I paid for, that were missing. She instead cussed as us and told us to leave. We called corporate and cannot reach the district manager. We will never spend money here again. We advise anyone else to avoid this location.
- JDJames dunnNov 3, 20255.0Weird A voice at drive thur
- KMKelly McilrathNov 1, 20252.0We like the food here. But the customer service is rude. They forgot one of our sandwich we order and then were told to bring all the food back so that they could "see" what sandwich was missing with the receipt.
- LNLaureen NitzNov 1, 20253.0Forgot the chili had to go back and get it. Food wasn't great.
Frequently Asked Questions About Checkers
What are the operating hours for Checkers at 1785 Creston Street in Muskegon, MI?
Checkers is open daily from 10:00 AM. On Monday through Wednesday and Sunday, it closes at 2:00 AM. On Thursday through Saturday, it stays open until 3:00 AM.
What payment methods does Checkers at Creston Street accept?
Checkers accepts American Express, cash, check, Mastercard, and Visa for payments.
Does Checkers at 1785 Creston Street offer drive-thru service?
Yes, this Checkers location has a drive-thru service for convenient orders.
Can I order delivery from Checkers at 1785 Creston Street?
Yes, you can order delivery through their official delivery website at https://order.checkersandrallys.com/menu/3158-creston-st or via DoorDash at https://www.doordash.com/store/748392.
Does Checkers provide dine-in options at this location?
Yes, this Checkers location offers dine-in service, although some dining rooms are currently closed due to health precautions, and patio or walk-up windows service is limited.
What type of cuisine and meals does Checkers serve?
Checkers specializes in American fast-food including burgers, sandwiches, and chicken and serves lunch, dinner, and late-night meals.
What is the dress code for customers at Checkers on Creston Street?
The dress code at Checkers is casual, making it a comfortable place to enjoy your meal any time.
Are there any nearby automotive services close to Checkers at 1785 Creston Street?
Yes, nearby there are Visions Auto Glass for windshield repair, and tire shops like Meekhof Tire, Olson Tire Service Inc, and Bauer Built Tire & Service which can be convenient if you need vehicle services before or after your visit.
What recreational spots can I visit near Checkers at 1785 Creston Street?
You can visit nearby recreational locations such as Muskegon City Parks & Recreation water park and Reese Field baseball stadium, perfect for family outings before or after grabbing a meal.
Are there any financial services close to Checkers on Creston Street?
Yes, there is a PNC bank nearby which offers ATM and other financial services, useful if you need cash or banking assistance near Checkers.