Numerous reviews highlighted poor service, including long wait times, inattentive staff, and rude interactions.
Food Quality
Many customers reported that the food was often cold, poorly prepared, or not as expected, with specific complaints about wings being dry or lacking sauce.
Positive Staff Experiences
Some customers praised individual staff members for their excellent service, friendliness, and attentiveness, contrasting with the overall negative service feedback.
Inconsistent Experience
The restaurant received mixed reviews, with some customers enjoying their meals and service while others had disappointing experiences, indicating a lack of consistency.
KJ
Kate Johnson
Jan 3, 2026
2.0
Have been here a few times recently, both when slow and busy. Service tends to be excruciatingly slow regardless of crowd level. Food is usually served slightly cold, regardless as well. I don't usually write bad reviews but for the cost of this place I would anticipate a better experience. There are other local restaurants who don't have these issues consistently with the same or lower prices.
KW
Kathy Ware
Jan 3, 2026
2.0
We decided to eat out here on NYE, hadn't eaten here in a while. First the young man in charge of seating was very overwhelmed, felt bad for him. He still was pleasant though.
Second, the food was unbearable. Cold and hard.
Fries two of us ordered were very cold. Nachoes that another ordered with added chicken came with maybe a dusting of toppings and a shred of chicken (was added cost, for the amount they gave could of just not had it added). Was basically chips with a couple peppers and 1 tablespoon. Of cheese.
The street tacos were cold the shells were hard like they were heated in a microwave for way to long.
Now it was not very busy, not like you would think So whoever was in charge of cooking well they suck. And our waitress well she sucked too.
Probably will skip this place, somebody is gonna end up sick eating here.
LN
Laura Nowak
Dec 13, 2025
4.0
Great food, about 40 minutes before we got our food, was starving so forgot to take pics until we started eating, so you get to see partially eaten food lol
I ordered the chicken Caesar salad and fries, both were excellent
He ordered the bacon triple cheeseburger and fries, he stated that was really good too.
Hostess and server were very friendly.
BW
Brooke Welch
Dec 13, 2025
1.0
We ordered right when we got in we knew what we wanted and it took forever just for my boyfriend to get his food which was also 5$ extra and it comes and the bacon was burnt and so they fixed it just for it to come back and he couldn't even hold the burger it completely crumbled when he tried to take a bite out of it he ended up having to eat a burger with a fork and not picking it up like normal to eat it and all of his fries were cold. I ended up talking to our waitress and her boss gave us 10$ off
PH
Patrick Haynor
Dec 12, 2025
5.0
Excellent service. The wait staff was outstanding and very friendly. The food was hot and tasty. Very speedy and accurate. Always smiling which makes for a great experience. Manager Michael was by far the best employee here at Muskegon B-Dubs. Michael took excellent care of me the day I fell in the bathroom. He made me feel much better. He went above and beyond his assignment to make sure that I was okay. Michael demonstrates great leadership. I totally recommend that Michael gets recognized for his awesome support of my well being. I highly recommend this restaurant to everyone. Thank you again Manager Michael for everything. I will be back again.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Muskegon specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available with 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Muskegon?
Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 11:00 PM, and Thursday to Saturday from 11:00 AM to 11:59 PM.
Where is Buffalo Wild Wings located in Muskegon?
Buffalo Wild Wings is located at 5648 Harvey Street, Muskegon, MI 49444, USA.
Can I find Buffalo Wild Wings online for more information or to place an order?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/mi/muskegon/5648-south-harvey-street/sports-bar-383/ for more details and online ordering.
How can I contact Buffalo Wild Wings in Muskegon?
You can contact Buffalo Wild Wings by phone at +1 231-799-2999.
What categories of business does Buffalo Wild Wings in Muskegon fall under?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
What entertainment or shopping options are nearby Buffalo Wild Wings?
Nearby you can visit The Lakes Mall, which has stores like GameStop, Deb Shops, Men’s Wearhouse, and stores such as Claire’s and Buckle for fashion accessories and clothing.
Are there other dining options near Buffalo Wild Wings?
Yes, nearby dining options include Arby's for fast food sandwiches, Sbarro pizza restaurant, Chick-fil-A, King Crab Muskegon / KC'S Family Buffet and Bar, Logan’s Roadhouse steakhouse, Kazumi Japanese Steakhouse, Isabella’s Mexican restaurant, and Little Easy Chinese restaurant.
Is there a bank near Buffalo Wild Wings for convenient access?
Yes, Huntington Bank is located near Buffalo Wild Wings, providing convenient banking services for customers in the area.
Are there any health and wellness services near Buffalo Wild Wings?
Fit4mom Muskegon - Stroller Strides/Body Back, a health and medical service, is located nearby for those interested in fitness and wellness activities.