Arby's

4.0
1138 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1746 E Apple Ave, Muskegon, MI
49442, United States

Hours

Reviews

4.0
1,138 reviews
5 stars
529
4 stars
321
3 stars
167
2 stars
49
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food preparation, including raw burgers, cold fries, and soggy fish sticks.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted unclean dining areas and tables, impacting their overall experience.

Positive Experiences

Despite the negatives, some customers praised friendly staff and good food, indicating a mix of experiences.
  • TC
    Tristan C
    Dec 15, 2025
    2.0
    I was mildly inconvenienced here and did not care for it.
  • LH
    Linda Hardin
    Oct 29, 2025
    1.0
    I just got a cheeseburger deluxe at the drive thru on Apple. The burger wasnt done, raw inside. So disappointed. I couldn't eat it. Just a heads up! Make sure the burgers are well done!
  • DC
    Damon Combs
    Oct 29, 2025
    4.0
    The food is really good but the costumer service could be alot better overall it's a Nice place with good food
  • HD
    Harley Dman
    Oct 5, 2025
    1.0
    The food was great, but I was extremely taken aback by the service. The woman behind the counter was swearing and seemed to be having a very difficult day. I completely understand that everyone has rough moments, but it created an uncomfortable atmosphere for everyone in the restaurant. Other customers and I exchanged looks because it was just so unexpected and unprofessional. I truly hope management addresses this, because it completely overshadowed what could have been a great visit. Do not plan on visiting this location again.
  • JM
    Jan Marie
    Oct 3, 2025
    5.0
    Apple Rd Arby's is worth the visit. Excellent service and made to order food is fresh and delicious. I highly recommend this Arby's to friends and family. And don't forget to look for their coupons for great deals.