Arby's

4.1
474 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5560 Harvey St, Muskegon, MI
49444, United States

Hours

Reviews

4.1
474 reviews
5 stars
228
4 stars
132
3 stars
64
2 stars
25
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and slow service.

Food Quality

Food quality is inconsistent; while some customers enjoy the meals, others report cold or poorly prepared items, including undercooked chicken and stale sandwiches.

Cleanliness

The cleanliness of the restaurant is often noted positively, but there are also complaints about dirty dining areas and bathrooms.

Order Accuracy

There are frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
  • ST
    Shannon Trent
    Jan 4, 2026
    5.0
    Very good food
  • RD
    Ryan Donovan
    Dec 9, 2025
    3.0
    It's Arby's folks.
  • RJ
    Ryan De Jong
    Sep 29, 2025
    5.0
    Gave me 2 packets of Marinara sauce no questions asked in drive thru and were very nice about it. They did not have to do that.
  • LG
    Lori Gagnon
    Sep 21, 2025
    5.0
    Very clean
  • DO
    David Owens
    Jul 31, 2025
    5.0
    Always clean. Food amazing. Top notch service.