Food Quality
Customers frequently mentioned issues with food temperature, incorrect orders, and overall dissatisfaction with the quality of the food, particularly in relation to its price.
Service Issues
Many reviews highlighted problems with order accuracy, long wait times, and unprofessional behavior from staff, leading to a frustrating customer experience.
Pricing Concerns
Numerous customers expressed that the prices are too high for the portion sizes and quality of food received, leading to a perception of poor value.
Cleanliness
Several reviews noted that the dining area and bathrooms were not well-maintained, with dirty tables and trash issues reported.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that service quality can vary.