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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(703 reviews)

Business Details

2111 South Mission St, Mt Pleasant, MI
48858, United States
(989) 772-0003

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mt Pleasant is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2111 South Mission St, Mt Pleasant, MI
48858, United States

Hours

Reviews

4.0
703 reviews
5 stars
356
4 stars
163
3 stars
72
2 stars
36
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently mentioned issues with food temperature, incorrect orders, and overall dissatisfaction with the quality of the food, particularly in relation to its price.

Service Issues

Many reviews highlighted problems with order accuracy, long wait times, and unprofessional behavior from staff, leading to a frustrating customer experience.

Pricing Concerns

Numerous customers expressed that the prices are too high for the portion sizes and quality of food received, leading to a perception of poor value.

Cleanliness

Several reviews noted that the dining area and bathrooms were not well-maintained, with dirty tables and trash issues reported.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that service quality can vary.
  • MJ
    Mary Johnson
    Feb 24, 2026
    4.0
    Food was very good. Their diet soda needed syrup and said it would be fixed soon. Didn't happen. No explanation.
  • GM
    Ginger marie
    Feb 11, 2026
    1.0
    Food was cold 🥶 Not worth the expensive prices Workers are nice but food sucks
  • AH
    Alex Heyn
    Feb 11, 2026
    1.0
    Had food delivered. Cold food and forgot the drinks, and had hard extra bread in bag. Sandwich was a soggy mess. Will not order food here again.
  • DS
    Don S
    Feb 5, 2026
    1.0
    People order pickup online to save time, not to wait around inside the restaurant. They are supposed to send a 'Your order is ready' email once it’s actually prepared. While I understand mistakes happen, seeing my order isn't ready for the third time in a single week is just frustrating. ​Today was the third time my order wasn't on the 'Rapid Pick-Up' shelf. I didn’t even bother complaining; I just walked out and went to Starbucks instead. My order was ready there, the employee greeted me with a smile, and it felt great deleting the Panera app. I still have my Sip Club membership for now, but I’m done with the app. I’m sharing this so others can avoid the same headache. Save yourself the trouble and go elsewhere.
  • RO
    Rochelle Oshay
    Jan 19, 2026
    2.0
    This is the second time I have ordered on the app and did a drive thru pick up of my order with items missing within a weeks time frame. They weigh your order to confirm all items are accounted for, they dont physically check. The first time I was missing a sandwich, 3 bags of chips and a cookie. The second time I was missing a bagel. Panera is my favorite, but I will no longer visit this location. When I called to address this the Manager was unavailable to speak with regarding my concerns.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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