Jimmy John's

3.9
238 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2013 South Mission St, Mt. Pleasant, MI
48858, United States

Hours

Reviews

3.9
238 reviews
5 stars
132
4 stars
38
3 stars
23
2 stars
11
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food as delicious and fresh, with many enjoying specific sandwiches.

Service Speed

While many reviews highlighted the 'freaky fast' service, there were several complaints about slow delivery times and order inaccuracies.

Customer Service

Mixed feedback on customer service; some praised friendly staff, while others reported rude interactions and issues with order accuracy.

Order Accuracy

Numerous customers expressed frustration over incorrect orders and missing items, indicating a need for better attention to detail.

Cleanliness

The restaurant was often noted for its cleanliness, contributing positively to the overall dining experience.
  • CW
    Caleb Wernette
    Dec 31, 2025
    2.0
    Whatever this new vinegar “sauce” is it’s awful completely ruined the sandwich. The old stuff was great prolly won’t eat Jjs anymore unless they bring back the old sauce
  • KK
    Kaylee
    Dec 21, 2025
    4.0
    When someone asks for a "whole pickle" they don't mean "two half slices of a pickle". The last time I said "please don't cut it in half" I was met with a little bit of attitude as if that's not a thing you guys do. But it has happened to me twice now and both times it has made me extremely sad. Eating a pickle is a very therapeutic ritual for me, and when it is cut in half it ruins the whole experience. Just please stop cutting the pickles in half. If someone wanted two half pickles then that is what they would ask for. When I ask for a whole pickle that means I want my pickle to be untouched by man. I'm not mad, just disappointed that I will have a pickle-less night tonight.
  • JF
    Jake Freudiger
    Dec 17, 2025
    5.0
    Freaky Fast every time !!
  • CD
    Chad Denman
    Nov 11, 2025
    5.0
    I went thru the strive thru. Was quick and tasted good.
  • JH
    Jeremy Howard
    Nov 4, 2025
    5.0
    Good food and service.