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Jimmy John's

3.9
(238 reviews)
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Business Details

2013 South Mission St, Mt. Pleasant, MI
48858, United States
(989) 775-3844
https://locations.jimmyjohns.com/mi/mt-pleasant/sandwiches-4333.html

About

Sandwich Restaurant

Location

Jimmy John's
2013 South Mission St, Mt. Pleasant, MI
48858, United States

Hours

Reviews

3.9
238 reviews
5 stars
132
4 stars
38
3 stars
23
2 stars
11
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, but some reported issues with incorrect orders and missing items.

Service Speed

Many reviews praised the fast service, aligning with the brand's 'Freaky Fast' promise, though some customers experienced delays.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude interactions and unresolved issues.

Order Accuracy

Several customers expressed frustration over incorrect orders and missing items, indicating a need for improved attention to detail.
  • CW
    Caleb Wernette
    Dec 31, 2025
    2.0
    Whatever this new vinegar “sauce” is it’s awful completely ruined the sandwich. The old stuff was great prolly won’t eat Jjs anymore unless they bring back the old sauce
  • KK
    Kaylee
    Dec 21, 2025
    4.0
    When someone asks for a "whole pickle" they don't mean "two half slices of a pickle". The last time I said "please don't cut it in half" I was met with a little bit of attitude as if that's not a thing you guys do. But it has happened to me twice now and both times it has made me extremely sad. Eating a pickle is a very therapeutic ritual for me, and when it is cut in half it ruins the whole experience. Just please stop cutting the pickles in half. If someone wanted two half pickles then that is what they would ask for. When I ask for a whole pickle that means I want my pickle to be untouched by man. I'm not mad, just disappointed that I will have a pickle-less night tonight.
  • JF
    Jake Freudiger
    Dec 17, 2025
    5.0
    Freaky Fast every time !!
  • CD
    Chad Denman
    Nov 11, 2025
    5.0
    I went thru the strive thru. Was quick and tasted good.
  • JH
    Jeremy Howard
    Nov 4, 2025
    5.0
    Good food and service.
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