Wendy's

3.4
789 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1619 S Mission, Mount Pleasant, MI
48858, United States

Hours

Reviews

3.4
789 reviews
5 stars
283
4 stars
165
3 stars
119
2 stars
59
1 star
163

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms.

Customer Service

There were numerous complaints about rude and unprofessional staff, with some customers experiencing poor service and long wait times.

Food Quality

Customers reported inconsistent food quality, with issues such as cold food, missing items, and unsatisfactory taste.

Operational Issues

Several reviews mentioned long wait times and problems with order accuracy, indicating potential staffing and management challenges.

Positive Experiences

Despite the negative feedback, some customers praised friendly service and enjoyed their meals, particularly when specific staff members were on duty.
  • CC
    Clayton Carpenter
    6 days ago
    2.0
    Service was good and staff was helpful and friendly however there prices have gone up for mediocre almost cold food and if you want sauce for your sandwich and fries they will charge you 53 cents per sauce cup which is outrageous. You can order takeout from a quality restaurant for a cheaper price and they will give you free sauce.
  • EX
    Elijah Xavier
    Dec 7, 2025
    2.0
    Found a long blonde hair in my fries. I'm a black man.
  • HD
    Heidi Dorenbecker
    Nov 6, 2025
    1.0
    Saw a worker scratch his butt and walk back into the kitchen without washing hands
  • TM
    Tammy McCarty
    Nov 4, 2025
    3.0
    The manager was nice and made my bacon double stacks with fresh meat after the first set of burgers 🍔 was pretty bad. The fries tasted horrible, old grease. Then I look and see how dirty the store is.
  • WJ
    Wilbur Jeager
    Oct 19, 2025
    1.0
    My boyfriend just sat in line for like half an hour waiting for the line to move and it wasn’t moving at all, someone even got out of their car to go up to the window to see if anyone was even working and nobody was there. If you’re not gonna have employees in your store then you need to close it or if there’s one person on shift right now then you need to schedule more people, nobody doesn’t matter how mentally strong or whatever can run a whole fast food place by themselves.

Frequently Asked Questions About Wendy's

Is South Mission#2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through at 1619 S Mission, Mount Pleasant, MI?

The drive-through is open daily from 6:00 AM to midnight.