Wendy's

3.4
786 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1619 S Mission, Mount Pleasant, MI
48858, United States

Hours

Reviews

3.4
786 reviews
5 stars
282
4 stars
165
3 stars
119
2 stars
57
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude employees and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some describing it as unappetizing.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unpleasant odors.

Staffing Issues

Customers noted that the location appeared to be understaffed, leading to slow service and operational inefficiencies.
  • HD
    Heidi Dorenbecker
    Nov 6, 2025
    1.0
    Saw a worker scratch his butt and walk back into the kitchen without washing hands
  • TM
    Tammy McCarty
    Nov 4, 2025
    3.0
    The manager was nice and made my bacon double stacks with fresh meat after the first set of burgers 🍔 was pretty bad. The fries tasted horrible, old grease. Then I look and see how dirty the store is.
  • WJ
    Wilbur Jeager
    Oct 19, 2025
    1.0
    My boyfriend just sat in line for like half an hour waiting for the line to move and it wasn’t moving at all, someone even got out of their car to go up to the window to see if anyone was even working and nobody was there. If you’re not gonna have employees in your store then you need to close it or if there’s one person on shift right now then you need to schedule more people, nobody doesn’t matter how mentally strong or whatever can run a whole fast food place by themselves.
  • WG
    William Gerred
    Oct 19, 2025
    1.0
    I think they only hire angry disrespectful people. Didn't even finish ordering we just left. They are out of everything and angry at customers about it. To the point of being told people need to quit asking. Unbelievable really, but follows suit for most restaurants around here. Customer service has left Mt. P
  • EK
    Eric Kerkstra
    Oct 12, 2025
    4.0
    Fast friendly service

Frequently Asked Questions About Wendy's

Is South Mission#2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.