Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms.
Customer Service
There were numerous complaints about rude and unprofessional staff, with some customers experiencing poor service and long wait times.
Food Quality
Customers reported inconsistent food quality, with issues such as cold food, missing items, and unsatisfactory taste.
Operational Issues
Several reviews mentioned long wait times and problems with order accuracy, indicating potential staffing and management challenges.
Positive Experiences
Despite the negative feedback, some customers praised friendly service and enjoyed their meals, particularly when specific staff members were on duty.
CC
Clayton Carpenter
6 days ago
2.0
Service was good and staff was helpful and friendly however there prices have gone up for mediocre almost cold food and if you want sauce for your sandwich and fries they will charge you 53 cents per sauce cup which is outrageous. You can order takeout from a quality restaurant for a cheaper price and they will give you free sauce.
EX
Elijah Xavier
Dec 7, 2025
2.0
Found a long blonde hair in my fries. I'm a black man.
HD
Heidi Dorenbecker
Nov 6, 2025
1.0
Saw a worker scratch his butt and walk back into the kitchen without washing hands
TM
Tammy McCarty
Nov 4, 2025
3.0
The manager was nice and made my bacon double stacks with fresh meat after the first set of burgers 🍔 was pretty bad. The fries tasted horrible, old grease. Then I look and see how dirty the store is.
WJ
Wilbur Jeager
Oct 19, 2025
1.0
My boyfriend just sat in line for like half an hour waiting for the line to move and it wasn’t moving at all, someone even got out of their car to go up to the window to see if anyone was even working and nobody was there. If you’re not gonna have employees in your store then you need to close it or if there’s one person on shift right now then you need to schedule more people, nobody doesn’t matter how mentally strong or whatever can run a whole fast food place by themselves.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 1619 S Mission, Mount Pleasant, MI?
The drive-through is open daily from 6:00 AM to midnight.
Does Wendy's at 1619 S Mission offer delivery and takeout options?
Yes, this location offers both delivery and takeout services.
Is breakfast served at the Wendy's in Mount Pleasant, MI?
Yes, breakfast is served including combos, croissant, biscuit, classic sandwiches, coffee and sides.
Can I order from Wendy's online or via a mobile app?
Yes, you can order through Wendy's app available on the App Store or via their website at order.wendys.com.
What payment methods are accepted at Wendy's on S Mission?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant posters.
How can I provide feedback or contact Wendy's at 1619 S Mission?
You can contact Wendy's Customer Care through their live chat, call 888-624-8140, or complete their customer satisfaction survey referencing your receipt. For direct location inquiries, call (989) 773-2524.
What are some nearby restaurants to Wendy's on S Mission where I can try different cuisines?
Nearby restaurants include Big Boy (diner), Qdoba (Mexican food), Shin's Korean Restaurant, Five Guys (burgers), and Pita Pit (Mediterranean).
Are there any coffee shops close to Wendy’s at 1619 S Mission where I can grab a drink before or after my meal?
Yes, Starbucks and Tim Hortons are nearby coffee shops where you can enjoy coffee and snacks.
What local entertainment or shopping options are near Wendy's in Mount Pleasant?
Nearby you can visit Hall of Heroes comic book store, go axe throwing at Valhalla Indoor Axe Throwing, shop at C&O Sportswear, or check out the Salvation Army Family Store and Donation Center for thrift shopping.