Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude employees and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some describing it as unappetizing.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unpleasant odors.
Staffing Issues
Customers noted that the location appeared to be understaffed, leading to slow service and operational inefficiencies.
HD
Heidi Dorenbecker
Nov 6, 2025
1.0
Saw a worker scratch his butt and walk back into the kitchen without washing hands
TM
Tammy McCarty
Nov 4, 2025
3.0
The manager was nice and made my bacon double stacks with fresh meat after the first set of burgers 🍔 was pretty bad. The fries tasted horrible, old grease. Then I look and see how dirty the store is.
WJ
Wilbur Jeager
Oct 19, 2025
1.0
My boyfriend just sat in line for like half an hour waiting for the line to move and it wasn’t moving at all, someone even got out of their car to go up to the window to see if anyone was even working and nobody was there. If you’re not gonna have employees in your store then you need to close it or if there’s one person on shift right now then you need to schedule more people, nobody doesn’t matter how mentally strong or whatever can run a whole fast food place by themselves.
WG
William Gerred
Oct 19, 2025
1.0
I think they only hire angry disrespectful people. Didn't even finish ordering we just left. They are out of everything and angry at customers about it. To the point of being told people need to quit asking. Unbelievable really, but follows suit for most restaurants around here. Customer service has left Mt. P
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mount Pleasant, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mount Pleasant, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (989) 773-2524.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does South Mission#2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Mount Pleasant, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 1619 S Mission, Mount Pleasant, MI?
The drive-through is open daily from 6:00 AM to midnight.
Does Wendy's at 1619 S Mission offer delivery and takeout options?
Yes, this location offers both delivery and takeout services.
Is breakfast served at the Wendy's in Mount Pleasant, MI?
Yes, breakfast is served including combos, croissant, biscuit, classic sandwiches, coffee and sides.
Can I order from Wendy's online or via a mobile app?
Yes, you can order through Wendy's app available on the App Store or via their website at order.wendys.com.
What payment methods are accepted at Wendy's on S Mission?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant posters.
How can I provide feedback or contact Wendy's at 1619 S Mission?
You can contact Wendy's Customer Care through their live chat, call 888-624-8140, or complete their customer satisfaction survey referencing your receipt. For direct location inquiries, call (989) 773-2524.
What are some nearby restaurants to Wendy's on S Mission where I can try different cuisines?
Nearby restaurants include Big Boy (diner), Qdoba (Mexican food), Shin's Korean Restaurant, Five Guys (burgers), and Pita Pit (Mediterranean).
Are there any coffee shops close to Wendy’s at 1619 S Mission where I can grab a drink before or after my meal?
Yes, Starbucks and Tim Hortons are nearby coffee shops where you can enjoy coffee and snacks.
What local entertainment or shopping options are near Wendy's in Mount Pleasant?
Nearby you can visit Hall of Heroes comic book store, go axe throwing at Valhalla Indoor Axe Throwing, shop at C&O Sportswear, or check out the Salvation Army Family Store and Donation Center for thrift shopping.