Dunkin'

Reviews

• RR

  Rosie Russell

  Feb 14, 2026
  5.0
  I am absolutely blown away with the amazing customer service I received today all the employees were so kind and understanding. I didn't catch the employee's name, but he had pink Valentine's Day and nails on. It is safe to say that this dunkin' donuts knows how to do customer service I will gladly be switching from big B's to Dunkin Donuts after my visit today. Thank you to the wonderful staff who open my eyes to the wonderful world of dunkin' donuts.
• EM

  Edward McDaniel

  Jan 12, 2026
  1.0
  Improperly made us our drink, then tried to tell us that we could not get the specific drink. We wanted it frozen not iced. We had it frozen yesterday but today they kept telling us they don’t make it that way.
• KW

  Kate Walcutt

  Jan 12, 2026
  3.0
  I was recently through the drive through and I ordered a large blueberry breeze and 2 sweet black pepper bacon sandwiches, which usually come exactly as they look on the menu, I know this as I have ordered this exact thing multiple times from this place. The drink was fine, I would argue that my order is relatively hard to mess up as there is literally no substitutions or special anything about any of it, despite that they managed to get both of my sandwiches wrong. The sweet black pepper bacon sandwiches usually come with white cheddar, egg, and the bacon, the only thing they got right about it was the egg. I looked at the order ticket on the bag that I received them in and it said exactly what I had ordered so I went back in and asked them to fix it, which they agreed to do. I got back out to my car with the new sandwiches they gave me after "fixing it" and they were literally the same exact sandwiches that I gave them. So I figured 3rd times the charm, went back in and asked them to fix it again. They just threw the bacon on there and called it a day, and by that time I was annoyed and hungry so I just left with the same sandwiches plus the new acquired bacon. The point is it still wasnt my sandwich after the literal 3rd time. I work in the food service industry so although I understand that things happen, I have a limit of how sympathetic I get about these things. At any restaurant or fast food place Ive worked at, rarely does food get sent back twice, and still come out wrong.
• TL

  Taylor Lasik

  Jan 10, 2026
  1.0
  The most poor service I have seen in my life I work in fast food an we where rushed to make our order our coffies taste horrible because the lady couldn't stand taking a order of three coffies an we where gonna order a donut one donut but they where completely rude about it I asked for whipped cream an they refused to put it on my drink bc they didn't charge us for it an my friend ordered cold foam on hers said it three times they didn't put it on it an since we didn't pay for it they wouldn't put it on they would not let us add a dollar donut at the window an I even asked for a manager an some kid came out they where all rude about it like I said me an my friend work in fast food my friend is my manager an we can tell u that was the worst experience we had not only that we are required to add on at the window if customer ask an when we ask for whip an cold foam the customer should been respected an wasn't at all the girl was raising her voice at us an the kid that's a manager stepped in an had to take part of the order not only I asked for chocolate an Carmel drizz didn't get that either I'd like corporates number for this..
• TB

  Teri Booth

  Dec 13, 2025
  5.0
  This is both a brand new Dunkin' Donuts, Mini-Mart, and Marathon gas station. It's has an eat-in area with a beautiful fireplace. They also offer delivery (Dunkin' only) on Doordash.

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