Dunkin'

3.3
315 reviews
Decked Out Lattes
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Business Details

4962 East Broomfield Rd, Mount Pleasant, MI
48858, United States
(989) 317-0464
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Pleasant, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4962 East Broomfield Rd, Mount Pleasant, MI
48858, United States

Hours

Reviews

3.3
315 reviews
5 stars
130
4 stars
36
3 stars
36
2 stars
36
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with some staff being friendly while others were rude or unhelpful.

Speed of Service

Many reviews highlighted extremely slow service, particularly in the drive-thru, with long wait times being a common complaint.

Product Availability

Customers expressed frustration over limited donut selections and frequently being out of stock on popular items.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, including missing items and wrong products being given.

Cleanliness

While some customers noted the establishment was clean, others reported dirty conditions and overflowing trash.
  • BM
    brandy moreno
    2 days ago
    1.0
    Absolutely horrible food, drinks and the worst of all was the service! Everything was super cold and inedible twice, needs new management badly, won’t go back! Manager was so rude and does not care at all! Beware!!!!!!
  • SK
    Shanon Klair
    Nov 17, 2025
    5.0
    Great customer service Very clean
  • ST
    Sarah T
    Nov 15, 2025
    1.0
    I’ve gone here so many times and something always gets messed up or it take forever to get. Received this the last time I went! What the heck?? Who would want to eat this… seriously.
  • YM
    YinyanDragonz M
    Nov 5, 2025
    1.0
    Looked down into my sausage breakfast croissant…. 😬 thanks for the black strand of hair…
  • VH
    Val Hull
    Oct 21, 2025
    1.0
    Tried to buy donuts. 6 people working. I use this loosely. One person actually working running around. Stood there 5 minutes while 5 other workers stood talking to one another. Turned to leave finally one of the five asked if the could help me. Told them probably five minutes ago but you look pretty busy. I left there was me and another person waiting. Probably never going back there. Whoever owns this business should emphasize customer service.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mount Pleasant, MI?

Dunkin' in Mount Pleasant, MI is open daily from 5:00 AM to 9:00 PM.

What new holiday drinks are available at Dunkin'?

You can try the new Cookie Butter Cloud Latte, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.