Dunkin'

3.3
329 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Pleasant, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4962 East Broomfield Rd, Mount Pleasant, MI
48858, United States

Hours

Reviews

3.3
329 reviews
5 stars
136
4 stars
38
3 stars
38
2 stars
36
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the store.

Customer Service

Mixed feedback on staff attitude; while some employees were described as friendly, others were noted for being rude or unhelpful.

Food Quality

Inconsistency in food quality was highlighted, with some items being cold or poorly prepared, while others were praised as delicious.

Cleanliness

The establishment received mixed reviews on cleanliness, with some customers noting dirty conditions during their visits.

Product Availability

Customers expressed frustration over limited donut selections and frequent unavailability of popular items.
  • TL
    Taylor Lasik
    2 days ago
    1.0
    The most poor service I have seen in my life I work in fast food an we where rushed to make our order our coffies taste horrible because the lady couldn't stand taking a order of three coffies an we where gonna order a donut one donut but they where completely rude about it I asked for whipped cream an they refused to put it on my drink bc they didn't charge us for it an my friend ordered cold foam on hers said it three times they didn't put it on it an since we didn't pay for it they wouldn't put it on they would not let us add a dollar donut at the window an I even asked for a manager an some kid came out they where all rude about it like I said me an my friend work in fast food my friend is my manager an we can tell u that was the worst experience we had not only that we are required to add on at the window if customer ask an when we ask for whip an cold foam the customer should been respected an wasn't at all the girl was raising her voice at us an the kid that's a manager stepped in an had to take part of the order not only I asked for chocolate an Carmel drizz didn't get that either I'd like corporates number for this..
  • LP
    Liam Palethorpe
    Dec 13, 2025
    1.0
    I just sat at the counter and no body came to my attention as they walk past me millions of times laughing and taking drive-thru orders.
  • TB
    Teri Booth
    Dec 13, 2025
    5.0
    This is both a brand new Dunkin' Donuts, Mini-Mart, and Marathon gas station. It's has an eat-in area with a beautiful fireplace. They also offer delivery (Dunkin' only) on Doordash.
  • MT
    Margaret Thrush
    Dec 10, 2025
    4.0
    Dont pay at the pump here. Your card will be charged an extra $100 in addition to your fuel... Prepay a set amount inside. Anything not used will be put back on your card... Just a heads up.
  • TJ
    Tiffani Jackson
    Dec 3, 2025
    1.0
    The customer service in this business is terrible anytime I give it a second third or fourth chance I regret it so I guess I’ve learned my lesson they wanted to hand me my drink with a fourth of it missing. I asked if it could be filled where it’s supposed to be and he gave me the option between milk or ice and when I said milk, the girl grabbed a handful of ice and put it in my drink. Skinny dark haired Girl with a piercing. Very poor attitude never a pleasant time when she Is working.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mount Pleasant, MI?

Dunkin' in Mount Pleasant, MI is open daily from 5:00 AM to 9:00 PM.

What new holiday drinks are available at Dunkin'?

You can try the new Cookie Butter Cloud Latte, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.