Customer service experiences are mixed, with some staff being friendly and efficient, while others are reported as rude and dismissive.
Ice Cream Quality
The quality of ice cream is generally praised, but there are complaints about melted products and incorrect orders.
Order Accuracy
There are frequent issues with order accuracy, including missing items and incorrect flavors.
Atmosphere
The location is noted to be in need of renovation, and cleanliness is a concern with dirty tables reported.
Speed of Service
Service speed varies, with some customers experiencing slow service, especially during busy times.
KS
kayla slusher
Oct 23, 2025
5.0
whoever was working on 10/23 at 6pm deserves a raise. this is the best blizzard i have ever had in my life. 10/10. no notes
AA
Amy
Aug 23, 2025
1.0
How, why do you service ice cream melted this makes NO SENSE.
BC
Beau Cotter
Aug 23, 2025
3.0
Whatever you do don't get a banana split
I've been quite a fan of them over the years but the past couple I've gotten have been terrible. Pretty bad bananas, and 90% liquid with some melted ice cream
BT
Bubble Tea
Aug 14, 2025
5.0
Very nice experience. The staff were friendly, and the sweets were just right! I had no complaints at all.