Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, with long wait times in both drive-thru and dining areas.
Food Quality
Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.
Customer Service
Mixed feedback on staff friendliness; some praised individual employees while others noted rudeness and lack of attention.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and sticky floors.
JW
John Weaver
Nov 15, 2025
1.0
Worst meal i ever had dry burger stale bun cold frys. Ya need to step it up wendys
AC
Amber Cox
Nov 5, 2025
5.0
Wanting to share a huge thank you to team member Ellen for being so amazing today! We came in during lunch rush and it was soooo crazy today. But she held down the front with a smile, and even tho there was a small wait time she made sure we were very well taken care of! Can't thank her enough for a great lunch today, thank you Ellen! Total super star!
KE
Katniss Everdeen
Oct 20, 2025
1.0
I was just at Wendy’s get dinner after paying for my food I had to pull up wait for my food I got all my food i ordered and paid for besides my nuggets and lady didn’t give me receipt just money.
SS
sxdrx
Oct 14, 2025
1.0
i don’t usually write reviews but i’m genuinely confused
it took me 30 minutes too get through the entire drive through line. i work in fast food aswell so i can completely understand if you are getting slammed but that’s not what im upset about…
i ordered a dave’s double, and i have too say out of any single time iv gotten food from that place my burger has never been that dry and lukewarm. what was also confusing is that it had no flavor (can’t really expect much because of it being fast food but it was weird cause they usually taste different )
i ordered two things of baconator fries with extra cheese. the first one definitely had a lot of cheese but i kid you not it had ONE piece of bacon on it lololol. the second bac. fry had somehow older fries than the first, a good amount of bacon but not extra cheese.
genuinely the best thing about this meal is they must have just changed the diet coke syrup. i’m not blaming the workers it looked like they were having a rough and long night. but i can’t even get a refund because they didn’t give me a receipt and i didn’t notice any of this till i was home.
i just paid $20 for sadness in a brown paper bag.
GB
Gregory Brown
Sep 24, 2025
1.0
You may be inclined to believe this is a bog standard, American fast food joint, but you would be wrong. This is a piece of performance art. The performance: all-consuming apathy and abject malcontent for one's direction in life.
The star of the show is the sole member of staff who appears to understand that she is on the clock at a restaurant: Wanda. She is also the only individual here who will speak to you, look at the line, or otherwise acknowledge that you, an indisputably corporeal being, are in fact occupying space in the region of the building colloquially referred to as "the line." However, since the rest of the staff is all too happy to leave all the work to her, she will be unable to take your order for several minutes. When she finally can, cut her some slack--she is evidently not a willing participant in this avant garde disaster of an eatery.
As you eat your pedestrian food and slurp at your soft drink with a totally nonsensical syrup ratio, take a moment to give thanks. Give thanks that you have not had your soul sucked into Dave Thomas's soul cairn like the husks back in the kitchen, staring as the single sentient employee chugs along.
Eat anywhere else, frankly.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Monroe, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Monroe, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (734) 242-2510.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 876 S. Monroe St. Wendy’s serve breakfast?
Yes, this Wendy’s location in Monroe, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 876 S. Monroe St., Monroe, MI?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served daily. You can order breakfast combos, sandwiches, coffee, and sides via the app or online.
Can I order Wendy's food for delivery near 876 S. Monroe St.?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or order.wendys.com.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's at this location?
You can contact the Customer Care team via live chat or phone at 888-624-8140, or call the store directly at (734) 242-2510. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey online.
Are there any nearby places I can visit before or after dining at Wendy's?
Yes, you can visit ProMedica Laboratories for health services, Supercuts for hair care, or Kroger for grocery shopping nearby.
Is there a gym close to Wendy's at 876 S. Monroe St.?
Yes, Powerhouse Gym is nearby if you want to work out before or after your meal.
Where can I find other fast food options close to Wendy's?
Nearby fast food options include McDonald's and Jimmy John's, both within the vicinity for alternative meal choices.
What are the dining options available at this Wendy's?
You can enjoy dine-in, drive-thru, takeout, and delivery services at this location.
Where can I view Wendy's menu and place an order online?
You can view the menu at https://menu.wendys.com/ and place orders at https://order.wendys.com.