Wendy's

3.5
879 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
876 S. Monroe St., Monroe, MI
48161, United States

Hours

Reviews

3.5
879 reviews
5 stars
302
4 stars
192
3 stars
153
2 stars
66
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported slow service, with many waiting excessively long for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback indicated a mix of experiences with food quality, including cold, stale, or improperly prepared items.

Staff Attitude

While some staff members received praise for their friendliness, many reviews noted poor customer service and rude behavior from employees.

Cleanliness

Several customers commented on unsanitary conditions, including dirty tables and sticky floors.
  • AB
    Anthony B
    Jan 3, 2026
    5.0
    Jackie was wonderful and always serves the best food fresh thank you
  • AM
    Amber Miracle
    Dec 28, 2025
    3.0
    I got no spoon for my frosty, no napkins, & the hamburger was not fresh. It was gross & a hot mess.
  • RM
    Rich man
    Dec 24, 2025
    1.0
    Order was wrong..missing 5 items so I had to go back in and also took way to long. Never coming back
  • JJ
    Jason
    Dec 21, 2025
    3.0
    Food was cold, bad customer service with a added attitude , cause they messed up the order. I'm completely done with any fast food establishment.✌️
  • CM
    casey minton
    Dec 12, 2025
    1.0
    Absolute worst location ever. The food is great, I would love to eat there if they could ever figure out when to open. I'm not sure what makes them think people don't want breakfast BEFORE going to work in the morning. One day they'll open at 6:30, the next day they'll open at 7:00, I'm sitting here in the parking lot now waiting for them to open, it's going on 8:00 and they're just staring at me from the drive-thru window. Pretty sad when a location loses business not because of their food quality but because their employees can't figure out when to turn the lights on. I've been holding out hope for this location , as it the most convenient for me to try to get breakfast BEFORE going to work in the morning. But I guess that's over now. Bye Wendy's.

Frequently Asked Questions About Wendy's

Is 876 S. Monroe St. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 876 S. Monroe St., Monroe, MI?

The drive-through is open daily from 6:30 AM to midnight.