Wendy's

3.8
667 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1125 N. Dixie Highway, Monroe, MI
48162, United States

Hours

Reviews

3.8
667 reviews
5 stars
274
4 stars
171
3 stars
100
2 stars
40
1 star
82

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews highlighted problems with food temperature and freshness, with cold or poorly prepared items being a common complaint.

Service Experience

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

While some noted clean dining areas, others pointed out issues with odors and cleanliness in bathrooms and food preparation areas.
  • AH
    Aiden Homer
    Dec 26, 2025
    3.0
    Ordered nuggets from the store. They were cold. fries were cold as well! Lady asked what sauce I wanted when I ordered the meal. I said barbecue. At the end of my order she asked again what sauce? I said barbecue. When we got to the window she asked again. I said barbecue. Guess what sauce I got? Sweet chili! Close but unfortunately not barbecue. Go to the the Monroe location before coming to this one. Always something they can’t get right. At least the frosty was the right flavor!!
  • AN
    Amanda Nelson
    Dec 24, 2025
    5.0
    The workers and manger here are so wonderful. I often get breakfast here through doordash. Doordash does not give an option to add flavor to drinks using the flavorstyle machine so I call to ask if they can add lime to my coke. Everytime I call the manager already knows it's my order and just adds my lime! Great customer service and anticipating the customers needs!
  • JG
    Jill Guest
    Dec 10, 2025
    5.0
    Not entirely sure why this place has an overall 3.8 rating, I'm super confused. I've lived down the road for 4 years now & each time I visit this Wendy's they are on top of their game. I've never waited here for even 5 minutes, no matter how many people are in the drive thru. When I get to the window, they have my food out within 30 seconds. And it's hot. And they're friendly. If I've been here so often and always had the same experience, not sure what problems anyone else could possibly have. Just being real.
  • JD
    Jeremy Dushane
    Nov 21, 2025
    1.0
    Everytime it never fails, nothing is made to order, my sandwiches never have the correct condiments, and my bag is always missing an item. Every time.
  • CC
    CJ Clish
    Nov 11, 2025
    2.0
    I don't eat fast food often. Ran into Wendy's for dinner tonight. I spent just under $12 for my meal. I asked for a ranch to go with my meal. They told me it would be $.50... really? After $12 for one meal and can't even get the condiments to round out my meal. I won't be back. And Wendy's shame on you.

Frequently Asked Questions About Wendy's

Is N. Dixie Hwy. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 1125 N. Dixie Highway, Monroe, MI?

Drive-through is open from 7:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 7:00 AM to midnight Thursday through Saturday.