Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and incomplete orders.
Order Accuracy
Many reviews highlighted issues with incorrect or missing items in orders, both for in-store and mobile orders.
Staff Attitude
Feedback indicated a mix of friendly and unprofessional staff behavior, with some customers praising individual employees while others criticized management and overall employee morale.
Food Quality
Several customers complained about cold or poorly prepared food, with some noting that their meals were not fresh or were missing key components.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and unclean areas within the restaurant.
MG
Mike Giggard
3 days ago
1.0
Somehow can be a place where the employees are nice and try to get to food out to people in a timely manor. However, they somehow have a special trait to screw up every other sandwich your order without fail even ones that are not to special order.
AA
amy
Nov 5, 2025
3.0
Went through the drive through had to wait on my food.For an additional five minutes, I got my food.I had cold french fries, half a bag of fries.So I went inside to exchange them, came back out.Got on my way, my chicken nuggets were cold. Gave them to my dog My hamburger wasn't made right.It was no onion.I asked for extra onions.These people did not have their stuff together. Tried to call . Phone was never answered.
BB
Barbara Bomia
Nov 4, 2025
1.0
Waited in drive through 2nd car in line however other line filled and i ended up being last after 6 or 7 cars waited a long time to recieve my order 3 lg. Fries .... cars kept getting their orders and leaving .like 5 or 6 more cars then I beeped waited beeped again ...she finally comes to window ...you honked at me ...my reply yes I did I want my order ..I've been waiting in line and here a long time I was second in line ended up being last ...now still waiting ........someone yelled from inside telling me to go ....I said I will when I get my m9ney back or my order ...
CB
Connie benson
Oct 21, 2025
1.0
I wanted the happy meal that they offer.the Halloween bucket. That they advertise on the order screen.i did not get the bucket.i got a regular box with a toy that was a old one.also I ordered extra pickle and extra onion.that dont mean I only want extra pickle and onion only.i wanted it made like normal with ketchup and extra pickle and onion.i was not very happy.worst Happy meal I've had so far.
JW
Juliet Weinman
Oct 21, 2025
3.0
There was so much sauce on my burger that it slipped and splattered on the floor :( I hadn’t even gotten a bite,
There was so much ketchup that it was coming out the sides and spilling into the box and everything was soggy :( please be mindful of the amount of sauce you put on, I don’t know if it’s because I got no mustard or not but a little ketchup goes a long way
Fries were awesome though