McDonald's

3.3
2390 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1533 N Telegraph Rd, Monroe, MI
48161, United States

Hours

Reviews

3.3
2,390 reviews
5 stars
738
4 stars
493
3 stars
457
2 stars
229
1 star
473

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect modifications, leading to customer dissatisfaction.

Customer Service

While some employees received praise for their friendliness and helpfulness, many reviews noted unprofessional behavior and poor management, contributing to a negative experience.

Food Quality

Several customers complained about receiving cold or improperly prepared food, indicating a decline in food quality at this location.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and unclean areas, which detracted from the overall dining experience.
  • HB
    Heather Beardsley
    3 days ago
    1.0
    I go to this establishment, simple order , 2 quarter pounders, took forever to get two burgers for just under 14$ , this is what I get , cold burger that looks like this , ridiculous they charge this much , and they can't make a burger
  • DW
    David Weinman
    3 days ago
    1.0
    Ordered a number 9 off the breakfast menu, they upcharged me for a large drink which I didnt want and told them, then they gave me my food but pulled me forward to wait on my drink? You cant take 10 seconds and make a Dr pepper? Felt like I just got ripped off.
  • ML
    Matthew Loos
    6 days ago
    1.0
    This Mc Donalds use to be the best place ever now it's absolute trash. We waited for 15 minutes just for some dumb fries and a cheese burger. Just go to Burger king atleast they actually have common sense and they don't mess up. This is a drive thru not a sit for ever thru. I do not recommend this Mc Donalds. Also is it really hard to give us some freaking napkins, BECAUSE I KNOW YOU HAVE PLENTY IN THERE.
  • GM
    Get Memes
    Dec 31, 2025
    1.0
    Slapped together. Cold. Cheese aint even melted bruh. Reaches in my bag and got handful of ketchup from an opened sandwhich wrapper. Never purchase fron here. Will be contacting for reimburstment and further
  • DG
    David Gurganus
    Dec 28, 2025
    1.0
    I placed an order in the app and forgot to modify the order before checking out. Went thru the drive thru, asked to modify the order. Was told because it was already paid for, no changes could be made. I wasn’t adding any food just changing the toppings of the burger. The worker then said they could modify it. Went to second window where the person verified the change. Pulled away and went home to find that the change was never made. Very poor service!! I do not recommend this McDonald’s.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1533 N Telegraph Rd, Monroe, MI?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7, and you can order online or via the McDonald's app.