McDonald's

3.3
1483 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 South Monroe Street, Monroe, MI
48161, United States

Hours

Reviews

3.3
1,483 reviews
5 stars
493
4 stars
245
3 stars
276
2 stars
133
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and frequent order mistakes.

Food Quality

Mixed reviews on food quality; some customers received cold or improperly prepared items, while others praised the freshness and taste.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others experienced unsanitary conditions.

Staff Performance

Feedback on staff varied widely, with some praising friendly and helpful employees, while others criticized rudeness and lack of attention.
  • AW
    Austin Waganfeald
    Jan 4, 2026
    5.0
    Taste good
  • DH
    David Holland
    Dec 29, 2025
    1.0
    Ordered off of the kiosk when I finally selected order. It said that could not pay at that kiosk to hit for receipt to pay at front. I heard the receipt machine go, but no receipt went to pay and explain what was going on. Waited for 10 minutes for a person. Then, they finally came to the front counter. After seeing me stand there and then they asked me what I ordered when I started to explain the order, and they're like, oh we don't see it. I'm done this place has the worst service. There was people in the back cussing. People standing around more worried about somebody's birthday.This mcdonald's has been nothing but a crap show for the last year or more
  • EE
    Evan
    Nov 16, 2025
    5.0
    ABSOLUTELY THE BEST LOCATION IVE BEEN TO!!!! Everyone is always extremely happy, fast, accurate and efficient. I never leave dissatisfied; not once. The night team is wonderful and I look forward to seeing the crew. I cannot see myself having a better experience at any other location. Management picked the most wonderful nighttime crew. Fries an hour before close? Hot and fresh. Ice cream machine always functioning, smoothies come out on the money every time, quarter pounders (which quality of cook varies by location WILDLY) are always juicy and hot, nuggets are crisp and hot, and chicken sandwiches are always built with care. This location is very clean which cannot be said for every location. I just genuinely hope one day all day breakfast comes back I will pray every day until god answers my prayers 🙏. Shoutout to my night crew homies who always make my experience outstanding. ❤️❤️
  • AD
    Alyssa Durant
    Nov 15, 2025
    1.0
    This location loves to have you pull around to curbside to wait for your food and then forget about you. I don't think I've ever actually gotten food from here. I just pay for it and they end up driving away because they literally never give you your food
  • KM
    Kim Mayville
    Nov 8, 2025
    1.0
    I come to your McDonald's everyday for a lg coke and maybe 3 to 4vs a week for dinner. Well today yall were really busy but I wanted a coke lol so I waited 15 mins in drive thru line to order by time i got to the speaker I ordered a deluxe crispy chicken meal and was asked too park around the corner after I paid, I did and waited another 5 to 7 mins only to get fries that were cold and very very salty, just ridiculous! My chicken barely had mayo with a tiny tiny tomato on it and maybe 6 pieces of shredded lettuce not to mention the bottom bun was burnt and so hard. Tried calling the store 4xs with no answer. As if prices aren't high enough but to pay that and it be nasty. Come on people do better

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1001 South Monroe Street, Monroe, MI?

McDonald's is open daily from 5:00 AM to 1:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 1:00 AM.