McDonald's

3.3
1479 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 South Monroe Street, Monroe, MI
48161, United States

Hours

Reviews

3.3
1,479 reviews
5 stars
491
4 stars
243
3 stars
275
2 stars
133
1 star
337

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor management.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Food quality varies, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared items.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention issues with cleanliness in specific areas.

Speed of Service

Service speed is inconsistent, with some customers reporting quick service while others experienced long wait times.
  • EE
    Evan
    Nov 16, 2025
    5.0
    ABSOLUTELY THE BEST LOCATION IVE BEEN TO!!!! Everyone is always extremely happy, fast, accurate and efficient. I never leave dissatisfied; not once. The night team is wonderful and I look forward to seeing the crew. I cannot see myself having a better experience at any other location. Management picked the most wonderful nighttime crew. Fries an hour before close? Hot and fresh. Ice cream machine always functioning, smoothies come out on the money every time, quarter pounders (which quality of cook varies by location WILDLY) are always juicy and hot, nuggets are crisp and hot, and chicken sandwiches are always built with care. This location is very clean which cannot be said for every location. I just genuinely hope one day all day breakfast comes back I will pray every day until god answers my prayers 🙏. Shoutout to my night crew homies who always make my experience outstanding. ❤️❤️
  • AD
    Alyssa Durant
    Nov 15, 2025
    1.0
    This location loves to have you pull around to curbside to wait for your food and then forget about you. I don't think I've ever actually gotten food from here. I just pay for it and they end up driving away because they literally never give you your food
  • KM
    Kim Mayville
    Nov 8, 2025
    1.0
    I come to your McDonald's everyday for a lg coke and maybe 3 to 4vs a week for dinner. Well today yall were really busy but I wanted a coke lol so I waited 15 mins in drive thru line to order by time i got to the speaker I ordered a deluxe crispy chicken meal and was asked too park around the corner after I paid, I did and waited another 5 to 7 mins only to get fries that were cold and very very salty, just ridiculous! My chicken barely had mayo with a tiny tiny tomato on it and maybe 6 pieces of shredded lettuce not to mention the bottom bun was burnt and so hard. Tried calling the store 4xs with no answer. As if prices aren't high enough but to pay that and it be nasty. Come on people do better
  • DB
    Damiah Blackman
    Oct 21, 2025
    1.0
    When i went to the drive through, the lady said something on the intercom and i did not hear her because it was pouring down rain. When i asked her to repeat herself she did but she had an attitude. I told her I wanted a six piece nugget meal and she asked if i wanted the regular meal or the kids meal and I said the regular. I then get my food from a separate lady. I accidentally didn’t pull up close enough to the window and the woman visibly had an attitude. I understand how that may have been an inconvenience for her and i tried to apologize but she was still rude. I only got one of the drinks that i had ordered instead of two. I was asked to pull up at spot 1. Another girl comes out and i tell her i am missing a drink. She goes back inside and comes back out and asks to see my bag. She goes back in and then comes out again and says that i would have to come inside while its pouring down rain, and pay for my drink because they don’t give out free drinks. The girl that came out to me was really nice and apologetic. But the other two were rude.
  • JD
    Jason Depew
    Oct 13, 2025
    1.0
    I ordered my food..then they tell to pull ahead in a spot to wait for my food. .all spots filled..still waiting for 3 sandwiches...they tell 2 park in handicap spot. Not organized at this place e..at all.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1001 South Monroe Street, Monroe, MI?

McDonald's is open daily from 5:00 AM to 1:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 1:00 AM.