Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor management.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Food quality varies, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention issues with cleanliness in specific areas.
Speed of Service
Service speed is inconsistent, with some customers reporting quick service while others experienced long wait times.
EE
Evan
Nov 16, 2025
5.0
ABSOLUTELY THE BEST LOCATION IVE BEEN TO!!!! Everyone is always extremely happy, fast, accurate and efficient. I never leave dissatisfied; not once. The night team is wonderful and I look forward to seeing the crew. I cannot see myself having a better experience at any other location. Management picked the most wonderful nighttime crew. Fries an hour before close? Hot and fresh. Ice cream machine always functioning, smoothies come out on the money every time, quarter pounders (which quality of cook varies by location WILDLY) are always juicy and hot, nuggets are crisp and hot, and chicken sandwiches are always built with care. This location is very clean which cannot be said for every location. I just genuinely hope one day all day breakfast comes back I will pray every day until god answers my prayers 🙏. Shoutout to my night crew homies who always make my experience outstanding. ❤️❤️
AD
Alyssa Durant
Nov 15, 2025
1.0
This location loves to have you pull around to curbside to wait for your food and then forget about you. I don't think I've ever actually gotten food from here. I just pay for it and they end up driving away because they literally never give you your food
KM
Kim Mayville
Nov 8, 2025
1.0
I come to your McDonald's everyday for a lg coke and maybe 3 to 4vs a week for dinner. Well today yall were really busy but I wanted a coke lol so I waited 15 mins in drive thru line to order by time i got to the speaker I ordered a deluxe crispy chicken meal and was asked too park around the corner after I paid, I did and waited another 5 to 7 mins only to get fries that were cold and very very salty, just ridiculous! My chicken barely had mayo with a tiny tiny tomato on it and maybe 6 pieces of shredded lettuce not to mention the bottom bun was burnt and so hard. Tried calling the store 4xs with no answer. As if prices aren't high enough but to pay that and it be nasty. Come on people do better
DB
Damiah Blackman
Oct 21, 2025
1.0
When i went to the drive through, the lady said something on the intercom and i did not hear her because it was pouring down rain. When i asked her to repeat herself she did but she had an attitude. I told her I wanted a six piece nugget meal and she asked if i wanted the regular meal or the kids meal and I said the regular. I then get my food from a separate lady. I accidentally didn’t pull up close enough to the window and the woman visibly had an attitude. I understand how that may have been an inconvenience for her and i tried to apologize but she was still rude. I only got one of the drinks that i had ordered instead of two. I was asked to pull up at spot 1. Another girl comes out and i tell her i am missing a drink. She goes back inside and comes back out and asks to see my bag. She goes back in and then comes out again and says that i would have to come inside while its pouring down rain, and pay for my drink because they don’t give out free drinks. The girl that came out to me was really nice and apologetic. But the other two were rude.
JD
Jason Depew
Oct 13, 2025
1.0
I ordered my food..then they tell to pull ahead in a spot to wait for my food. .all spots filled..still waiting for 3 sandwiches...they tell 2 park in handicap spot. Not organized at this place e..at all.
What are the regular business hours for McDonald's at 1001 South Monroe Street, Monroe, MI?
McDonald's is open daily from 5:00 AM to 1:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 1:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 6:00 AM to 12:30 AM.
What types of payment does McDonald's accept at 1001 South Monroe Street?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer any special services or amenities?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's online or through an app?
You can order online at McDonald's delivery site or use the McDonald's App available on iOS and Android.
What nearby restaurants can I visit near McDonald's at 1001 South Monroe Street?
Nearby restaurants include Jimmy John's sandwich shop, Wendy's burger restaurant, China Express Chinese restaurant, American Diner, and Michigan Grill.
Are there fitness centers near McDonald's where I can work out after eating?
Yes, nearby gyms include Go MAD Fitness and Powerhouse Gym, both located close to McDonald's.
What nearby stores and services are available around McDonald's at 1001 South Monroe Street?
You can find stores and services like Dollar General, CVS Pharmacy, AutoZone, O'Reilly Auto Parts, Kroger Fuel Center, H&R Block, and a UPS Access Point location nearby.
Does McDonald's offer any rewards or loyalty programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More info is at their website.