Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.0
205 reviews
5 stars
106
4 stars
43
3 stars
24
2 stars
7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and lack of communication.
Food Quality
While many praised the freshness and taste of the food, there were complaints about stale bread and incorrect sandwich preparations.
Staff Performance
Some reviews highlighted friendly and helpful staff, while others noted unprofessional behavior and lack of attention to hygiene.
Delivery Problems
Several customers experienced issues with delivery times and order accuracy, leading to frustration.
Cleanliness
The cleanliness of the store was mentioned positively by some, but there were also reports of unsanitary conditions.
- GSgerry schwartz4 days ago5.0Wonderful manager & staff. I had a large order, needed it by 10:00 am. The manager had a staff person come in early to prepare it and then deliver it. Food was delivered on time and was wonderful. Thank you so much for the service. Monroe is fortunate to have you there.
- KSKayla SmithNov 16, 20251.0Placed an order at 7:28 for delivery. The store closes at 9pm. Never received my order.
- DBDerek BOct 21, 20251.0They were out of white bread. Offered us wheat. Didn't tell us it was sandwich bread. Took over 20 mins because of a large order but neglected to tell any of the customers they were behind. Terrible service. Zero communication to customers.
- JMJudy MacyAug 25, 20255.0Great Service, Manager and Staff are pleasant, and the atmosphere is enjoyable. Clean
- LHLaurie HallAug 6, 20255.0This Jimmy John's is better than the one on Monroe st. The veggies are fresher as is the meats. The bread is also better.