Chipotle Mexican Grill

3.4
192 reviews
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About

Mexican Restaurant
Chipotle Monroe - MI is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1316 N Telegraph Rd, Monroe, MI
48162, United States

Hours

Reviews

3.4
192 reviews
5 stars
79
4 stars
27
3 stars
21
2 stars
21
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with reports of undercooked meat, stale chips, and poor portion sizes.

Service Issues

Customer service is frequently criticized for being rude, inattentive, and unhelpful, with many customers experiencing long wait times.

Cleanliness

Dining areas are often reported as dirty, with overflowing trash and unclean tables.

Pricing Concerns

Many customers feel that the food is overpriced for the portion sizes and quality received.

Positive Experiences

Some customers have had positive experiences with friendly staff and good food, indicating that there are occasional successes.
  • CB
    Crystal Baltrip
    Nov 12, 2025
    5.0
    Delicious food! Big portions
  • JD
    Jessica Dobson
    Nov 4, 2025
    1.0
    Food is always great but lately the staff has been rude or just unhelpful. My last visit ended up with my husband and I walking out cuz the girl taking our order had an attitude. Went straight to the next door restaurant
  • DD
    Dylan
    Oct 25, 2025
    2.0
    Expensive food and pretty spicy if you care about your health. $24 for 3 small sides of corners asada(steak) .75lb of meat, with a regular side of quacomole.
  • AA
    A A
    Oct 18, 2025
    3.0
    Normally love this store.. Today was the first day I've done drive thru because my kids were in the car...Will never do that again. I food was literally thrown in the bag, the guacamole had opened up and got on everything, also making me throw it away wasting money. Burrito wasn't even fully wrapped, Then thrown on top of the bowl crushing the whole container down and making it open and the lid fall off. Staff was unpleasant I'm guessing because I didn't give a Tip. When I finally was able to eat half way into my burrito it basically changed ingredients into stuff I would never order, not sure how that even happens...... Not a good experience when you spend 40$ on food..
  • RN
    Ralph Neopolitan
    Oct 13, 2025
    1.0
    Chipotle 10-13-25 I visited the Union Township location in New Castle, PA this evening for a carne asada bowl. I was told there would be @ 5 minute wait for the carne asada. I said no problem. While I was waiting I observed 3 employees, a male who was busy preparing the carne asada and 2 females. One of the females was on her phone and the other was chatting up the boy fixing the asada. I also noticed that the trash was overflowing and the tables were dirty and in need of busing. I asked the girl talking to the boy if she wanted me to bus the table while I waited. She thought I was serious. I also mentioned that the garbage was overflowing. She replied, that wasn’t her job and that she wasn’t doing that. She said that they shouldn’t have to do that for the money they got paid. From what I could see she was getting paid to stand around and talk to other employees while they were working and distract them from it and make me wait longer for my order. Speaking of my order, I asked for a side of the red chimichurri and was told they were out. I guess making more of that wasn’t in her job description either. Also the rice was undercooked and crunchy. All and all not a good experience and probably won’t be back.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Monroe, MI?

Chipotle Mexican Grill in Monroe, MI is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Monroe?

Chipotle Mexican Grill is located at 1316 N Telegraph Rd, Monroe, MI 48162, USA.