Taco Bell

Reviews

• TS

  Teresa Steinhaus

  Apr 21, 2026
  5.0
  Went after work around 10pm. Put my order in on the app. When I arrived, the young man informed me that there were no nacho fries available for part of my order. He was very kind, and offered a substitution. The fries were for my son who is autistic, and has teture and flavor issues. He will only eat their nuggets, fries, and plain quesadillas. When I described the quesadilla, the guy laughed and said, "oh, like a big cheesy roll up." I laughed and said yeah, but he likes the toastyness of the quesadilla. Well when they handed it to me he told me he made him a giant cheesy roll up, and it was! Was full of cheese and toasted perfectly! My son got a kick out of it, and now I fear he may try to get every Taco Bell to make him a giant, toasted cheesy roll up, lol. Thank you young man, and all the other employees working tonight. Please keep up the good work. I appreciate all of you! 😁
• DW

  Debbie Weber

  Feb 25, 2026
  4.0
  Pricey but good food
• GL

  Gabrielle Lowry

  Feb 24, 2026
  3.0
  The atmosphere was somewhat chaotic, and the interaction with the person preparing the food felt a bit harsh toward both customers and coworkers. A more welcoming and professional approach would really enhance the overall experience. It’s not that hard to be nice to co-workers and the people you’re waiting on, I do it all the time when I’m working. On a positive note, the food was delicious.
• RR

  Rylee

  Feb 13, 2026
  1.0
  Every time I go to this location something is always wrong with our food. Every. Single. Time. If I want toco bell I just to do the Dundee location.
• AC

  Alyssa Clifford

  Dec 27, 2025
  1.0
  Nick is terrible. He argued with me over having an issue in the lobby for my FOURTY MINUTE WAIT TIME for a mobile order consisting of four food items and three drinks. When I brought it up not only did he try to say that it wasn’t true but he was giving an immense amount of attitude. He also did not change his gloves when he touched cash and his cellphone while preparing food orders and ACTIVELY TRAINING A NEWHIRE. 30 minutes into my wait I was FINALLY told they were working on my order. I understand being understaffed and having a rush, that’s not the problem. He was the one who chose to argue back even though EVERY SINGLE TIME I have an order with him it’s an issue but any other manager that’s on duty or literally any other staff member doing my order I never have any issues. Every single time he’s working on my order in the past it takes over twenty minutes passed the completion time with no communication from the staff and even half the time the order is messed up! You’d think having to wait twice as long for your order would mean it’s checked to be correct or even prepared correctly but it’s not. I have personally worked in food service as a manager for five plus years and I would NEVER even consider arguing back with a customer like that. He’s extremely unprofessional, rude, and frankly bad at his job. I’ve chosen several times not to leave a review like this in hopes that he’d get better or maybe he was having a bad day but nothing has changed and after today’s FOURTY minute wait I’ve had enough. This is ridiculous and unacceptable. I’m tired of wasting almost an entire hour of my day at this location with not even good customer service.

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