McDonald's

3.4
1411 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1177 Dexter Street, Milan, MI
48160, United States

Hours

Reviews

3.4
1,411 reviews
5 stars
457
4 stars
322
3 stars
252
2 stars
123
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and dine-in, with many experiencing delays of 15 minutes or more.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food being served cold or improperly prepared.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting positive experiences while others reported unprofessional behavior.

Cleanliness

Several customers expressed concerns about cleanliness, mentioning unsanitary conditions and unpleasant odors in the restaurant.

Food Quality

Many reviews criticized the quality of food, citing cold, stale, or poorly prepared items, while a few customers praised the freshness of their meals.
  • TS
    Trucker Sloth
    Jan 2, 2026
    5.0
    It's McD's. Classic. Went for Grinch Meal so I could get the socks. Was not disappointed.
  • RR
    robin Reeves
    Jan 1, 2026
    1.0
    Fix this place or make it a culvers
  • CO
    Carly Obuch
    Dec 31, 2025
    1.0
    terrible all around can’t even serve me breakfast
  • JM
    John M
    Dec 21, 2025
    2.0
    Took 20 minutes to get an apple pie. We had ordered ahead of time
  • JW
    Joseph Wucker
    Dec 4, 2025
    1.0
    When we opened the nuggets there was sauce all over and they said it was not there problem why would you put a open sauce in a chicken nugget box like common sense use it. But the manager was really nice and kind but the employees were horrible she said she just came from a diff McDonald's but she definitely needs to fire so people there over paid workers for a horrible job they do but otherwise the manger was the only good part about the experience and I personally will not come back to this McDonald's intell these people get fired or a reality check

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's in Milan, MI?

McDonald's in Milan, MI is open daily from 6:00 AM to 11:00 PM.

Is there a drive-thru option available, and what are its hours?

Yes, McDonald's offers a drive-thru service daily from 6:00 AM to 11:00 PM.