McDonald's

3.4
1399 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1177 Dexter Street, Milan, MI
48160, United States

Hours

Reviews

3.4
1,399 reviews
5 stars
453
4 stars
322
3 stars
251
2 stars
122
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.

Staff Friendliness

While some customers praised friendly staff, others noted rudeness and lack of professionalism among employees.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Order Accuracy

Numerous customers experienced issues with order accuracy, often receiving the wrong items or missing components.
  • AW
    Amanda Winters
    Oct 19, 2025
    5.0
    Best McDonald's around by far. Very clean & the staff are very friendly.
  • CC
    Candice
    Oct 10, 2025
    1.0
    Elderly lady that works here freaked out over kids being in playplace after 7pm. Another family still eating their meal at 7:15pm and she went over to tell them it was closed and basically they need to leave. Highly suggest she be employed at another location without a playplace as she seems to have an issue with children.
  • NJ
    Noel Joy
    Oct 2, 2025
    1.0
    Dude imma say this with my whole chest and say i am never coming to this location again for breakfast. My friend was nice enough to bring me breakfast while i was at work and you guys got my order completely wrong and it happens way too frequently. I'm not wasting my money there any longer.
  • RP
    Ryan Powell
    Sep 30, 2025
    1.0
    Been here several times now since I'm working in the area. They will mess up your order on purpose every single time. Without fail. I ask for no mustard because I am allergic to ingredients and every time I come here there is mustard all over my order. Yall are actually terrible at the most basic entry level job.
  • RB
    Robert Bedder
    Sep 2, 2025
    1.0
    Pulled into the drive through to order, there were no other cars in either lane, wait to be acknowledged for about 5 minutes nothing. Another car pulls up to the outside lane, immediately I can hear them get greeted listen to them order entirely. afterwards I say hello into the speaker, nothing. Another car that was behind me in line pulls over to the outside lane, immediately greeted again, so I say hello again and I get the automated greeting about using the app, I say yes I am, then silenece.....at this point I get fed up and pull off. As im driving by the windows... Both the cashier and the person servicing the window are obviously to busy with their phones than to work and service customers.....Terrible service, and work ethic.....now we have to pay 2x the cost it used to be to pay people $15/hour to be on their phone instead of get service.....can't wait for automation, and these useless staff to have to find a real job

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's in Milan, MI?

McDonald's in Milan, MI is open daily from 6:00 AM to 11:00 PM.

Is there a drive-thru option available, and what are its hours?

Yes, McDonald's offers a drive-thru service daily from 6:00 AM to 11:00 PM.