Numerous customers reported issues with incorrect orders, including missing ingredients and wrong items.
Service Quality
Mixed feedback on service; while some praised friendly staff, many noted poor customer service and management issues.
Delivery Issues
Customers frequently experienced long wait times for delivery, with some orders taking over an hour.
Operating Hours
Many reviews criticized the limited operating hours, particularly being closed on weekends and early closing times.
Food Quality
While some customers enjoyed the food, others reported inconsistencies in quality, such as stale bread and poorly made sandwiches.
CC
CaptMax
Nov 21, 2025
1.0
Every time I go order a sandwich there they mess it up!!! I ask for no lettuce, I get lettuce. I say no tomatoes and I get tomatoes! Why is it so difficult to get an order right? You guys are on a roll and 3 for 3 on messing up the order. I’m not even going to call this time as it does no good. I give up and will continue to leave you bad reviews from others accounts until you either straighten up or close your doors!
TM
Thinking4 myself2day
Nov 10, 2025
5.0
Use drive thru often, never ever disappointed! Highly recommend
TE
Tim Enright
Oct 21, 2025
4.0
I am simply in love with the Toasted Ultimate Italian sandwich from Jimmy John's. It is the perfect combination of meat, veggies, sauce on a lightly toasted bread.
BH
brandon hospodar
Oct 21, 2025
4.0
Got me wrong sub then said it was my fault
TS
Tammy Van Sickle
Oct 1, 2025
2.0
1st time visiting. I ordered a pepe and it had no cheese . Took it in and then they gave me this. It was too well done. Burnt meat. They threw my fist sandwich away. I don't know it they took the meet and put it in again as it is obviously too well done.