Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.1
804 reviews
5 stars
397
4 stars
229
3 stars
99
2 stars
27
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food temperature, portion sizes, and overall quality, with many stating that the food was often cold or not as advertised.
Service Issues
Several reviews highlighted poor service experiences, including rude staff and incorrect orders, leading to customer dissatisfaction.
Cleanliness
While some customers noted cleanliness in the dining area and restrooms, others reported dirty conditions, indicating inconsistency in maintenance.
Value for Money
Many customers expressed concerns about high prices relative to the quality and portion sizes of the food, feeling that they were not getting good value.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and specific menu items, suggesting that some customers had satisfactory experiences.
- ESEric StoddardOct 17, 20253.0Late at night. Almost closing time but Midland doesn't have many options around midnight and we were hungry after our drive from Chicago. Service was fine/ no complain but there's a world of difference between the portion size you see in the sign/order board and reality. But for the $ there could be a big improvement
- BBbrianpavOct 5, 20251.0If you like cold food that tastes like it has been sitting for a long time…. This is your place!! ❄️❄️❄️❄️❄️
- TTTroy Toombs (Talltoombs)Sep 18, 20255.0I was so over the usual fast food grind—burgers and tacos every time until I found the Greek gyro. It's legit amazing: tender shaved lamb piled high with tangy tzatziki, fresh tomatoes, onions, all wrapped in that soft, warm pita. Quick to grab and tasted great! If you want something different and delicious, go for it, you won't regret it!
- SASamantha AlexanderSep 4, 20251.0Woww Arbys.. do better. The food was cold, received smalls when we ordered large. Definitely was not worth the $25+.
- DGDid GottaAug 29, 20251.0The lobby was dirty badly the service was horrible they were yelling and I could hear swearing from the back and we waited for our food for a really long time I thought this was fast food more like slow food the managers didn't care on what's going on I am allergic to nuts so I asked if there is anything with nuts in it and they told me to figure it out myself they are lucky my family really wanted Arby's otherwise we would have left