Arby's

4.0
671 reviews
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Business Details

1510 S Saginaw Rd, Midland, MI
48640, United States
(989) 835-3851
http://www.arbys.com/locations/us/mi/midland/1510-s-saginaw-rd/store-84
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1510 S Saginaw Rd, Midland, MI
48640, United States

Hours

Reviews

4.0
671 reviews
5 stars
326
4 stars
177
3 stars
84
2 stars
23
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their excellent service.

Order Accuracy

Numerous reviews indicated issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others reported cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant received positive remarks, although some reviews mentioned issues with the bathroom conditions.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, stating that it felt too high for the quality of food received.
  • EX
    Elijah Xavier
    Nov 18, 2025
    5.0
    Update: Your night crew sucks though. I was so positively surprised by Dale's attitude and customer service. This was a super pleasant lunch break and I'll be back. Thanks guys!
  • EA
    Eric Austin
    Nov 11, 2025
    1.0
    Arby's website says that all restaurants are participating in free classic roast beef sandwich for veterans but when I went there I was informed that the one on South Saginaw Rd in Midland Michigan is not. That's pretty bad they can't even update their website so people don't drive over there for anything I will not eat at that location again!!!!!
  • HL
    Harold Lee
    Sep 9, 2025
    3.0
    Was in a little rush! Then found out no cheddar cup that I ordered.. dang it 😕. Always remember to check your bag.. 😆
  • BR
    Beth Robb
    Aug 30, 2025
    1.0
    Order was all messed up and food was not edible.
  • JP
    Jody Porsch
    Aug 23, 2025
    5.0
    Dale was an awesome guy at the window, made our day a great one he sure is a happy laughing kind of guy!💫
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