Wendy's

3.7
948 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
439 N. Cedar Street, Mason, MI
48854, United States

Hours

Reviews

3.7
948 reviews
5 stars
370
4 stars
251
3 stars
130
2 stars
53
1 star
144

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted long wait times in both drive-thru and dine-in, with some customers waiting over 30 minutes.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.

Customer Service

Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and unprofessionalism.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items and poorly prepared meals.
  • MH
    Mark Harless
    Nov 8, 2025
    1.0
    What a terrible place. Burger was dry and cold, fries were half cooked and tasted like old fish. All that for 14.00. Never again
  • RB
    Randy Bowen
    Nov 1, 2025
    1.0
    They ended their 4 for 4 deal and now want $2.60 for nuggets only. Carpets are the dirtiest in our town in dining area. Prob won't be back until they have some deals
  • ES
    Erin Sharp
    Oct 30, 2025
    2.0
    Slightly annoyed that I was pulled forward in the Drive-Thru for 12 minutes for a breakfast burrito this morning. When I went inside to check on my meal, I was greeted with a rude individual. No smiles, no apology, she definitely didn't seem like she wanted to be there. She wasn't even wearing any Wendy's uniform. She was in jeans and a hoodie. Hopefully her attitude changes as the day goes on. I probably won't return to that location.
  • TD
    thomas delaney
    Oct 15, 2025
    1.0
    Took my order wrong, then let me sit at the window while he made coffee didnt tell me it was out. I dipped
  • AB
    Austin Brown
    Oct 13, 2025
    3.0
    Came through tonight at about 6:40 and got the baconator meal in the drive through. Staff were fast and polite, but they forgot my fries. I think they were a little preoccupied with some drama going on lol.

Frequently Asked Questions About Wendy's

Is 439 N. Cedar Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.