Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted long wait times in both drive-thru and dine-in, with some customers waiting over 30 minutes.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Customer Service
Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and unprofessionalism.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items and poorly prepared meals.
MH
Mark Harless
Nov 8, 2025
1.0
What a terrible place. Burger was dry and cold, fries were half cooked and tasted like old fish. All that for 14.00. Never again
RB
Randy Bowen
Nov 1, 2025
1.0
They ended their 4 for 4 deal and now want $2.60 for nuggets only. Carpets are the dirtiest in our town in dining area. Prob won't be back until they have some deals
ES
Erin Sharp
Oct 30, 2025
2.0
Slightly annoyed that I was pulled forward in the Drive-Thru for 12 minutes for a breakfast burrito this morning. When I went inside to check on my meal, I was greeted with a rude individual. No smiles, no apology, she definitely didn't seem like she wanted to be there. She wasn't even wearing any Wendy's uniform. She was in jeans and a hoodie. Hopefully her attitude changes as the day goes on. I probably won't return to that location.
TD
thomas delaney
Oct 15, 2025
1.0
Took my order wrong, then let me sit at the window while he made coffee didnt tell me it was out. I dipped
AB
Austin Brown
Oct 13, 2025
3.0
Came through tonight at about 6:40 and got the baconator meal in the drive through. Staff were fast and polite, but they forgot my fries. I think they were a little preoccupied with some drama going on lol.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mason, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mason, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (517) 676-2987.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 439 N. Cedar Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Mason, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 439 N. Cedar Street, Mason, MI?
Drive-thru is open Monday 6:30 AM to 11:00 PM, Tuesday to Friday 6:30 AM to midnight, and Saturday to Sunday 7:00 AM to midnight.
Does this Wendy's location offer delivery services?
Yes, delivery is available where offered. Check availability by entering your address at order.wendys.com or using the Wendy's mobile app.
Is breakfast served at the Wendy’s in Mason, MI?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides via order.wendys.com or the mobile app.
What payment methods are accepted at this Wendy's?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy’s location directly?
For feedback, use the Customer Care team via live chat or call 888-624-8140. To reach the Mason location directly, call (517) 676-2987.
Are dine-in and drive-thru options available at this Wendy's?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
Where can I find menu pricing and nutrition information for Wendy's?
Menu pricing and nutrition details are available at order.wendys.com or in the mobile app after selecting this location.
What nearby automotive services are available near Wendy's at 439 N. Cedar Street?
Nearby options include Mason Muffler & Brake Repair and Mason Motorcars. Customers can visit these for vehicle maintenance or purchases before or after their meal.
Are there fitness centers close to this Wendy's location?
Yes, Mason SnapFitness, Snap Fitness, and GymTactics gyms are nearby, allowing customers to combine a workout with a meal at Wendy's conveniently.
What other dining options are near Wendy’s at 439 N. Cedar Street?
Nearby restaurants include Premiere Food Dart and Dart Container of Michigan, providing alternate meal choices within close proximity to Wendy’s.