Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers expressing disappointment in the freshness and taste.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, contributing to an overall negative dining experience.
Staff Attitude
There were numerous complaints about staff being unfriendly or unprofessional, impacting customer satisfaction.
XL
Xavrey Lenor
Jan 2, 2026
3.0
I LOVE Wendy's, but my God this location was terrible, half full fry boxes, stale buns, none of the sandwiches were right, and we got some random extra sandwich, who wants a cheeseburger with just lettuce and mayo?
JK
Jennie Kelley
Dec 22, 2025
1.0
The worst experience yet. Took about 45 minutes to get my food from the drive through. I was told it would be another three or four minutes for hot nuggets and then waited an additional 20 in my car. One staff member was very friendly, the other seem to grumpy and annoyed that I was there. Only plus was food was hot except chicken sandwich.
AS
Aron Swank
Dec 16, 2025
1.0
Cold food drink machine broken no condiment packets rude manager
MT
michael thomas
Nov 27, 2025
1.0
Terrible service and crappy attitudes from employees
MH
Mark Harless
Nov 8, 2025
1.0
What a terrible place. Burger was dry and cold, fries were half cooked and tasted like old fish. All that for 14.00. Never again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 439 N. Cedar Street, Mason, MI?
Drive-thru is open Monday 6:30 AM to 11:00 PM, Tuesday to Friday 6:30 AM to midnight, and Saturday to Sunday 7:00 AM to midnight.
Does this Wendy's location offer delivery services?
Yes, delivery is available where offered. Check availability by entering your address at order.wendys.com or using the Wendy's mobile app.
Is breakfast served at the Wendy’s in Mason, MI?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides via order.wendys.com or the mobile app.
What payment methods are accepted at this Wendy's?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy’s location directly?
For feedback, use the Customer Care team via live chat or call 888-624-8140. To reach the Mason location directly, call (517) 676-2987.
Are dine-in and drive-thru options available at this Wendy's?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
Where can I find menu pricing and nutrition information for Wendy's?
Menu pricing and nutrition details are available at order.wendys.com or in the mobile app after selecting this location.
What nearby automotive services are available near Wendy's at 439 N. Cedar Street?
Nearby options include Mason Muffler & Brake Repair and Mason Motorcars. Customers can visit these for vehicle maintenance or purchases before or after their meal.
Are there fitness centers close to this Wendy's location?
Yes, Mason SnapFitness, Snap Fitness, and GymTactics gyms are nearby, allowing customers to combine a workout with a meal at Wendy's conveniently.
What other dining options are near Wendy’s at 439 N. Cedar Street?
Nearby restaurants include Premiere Food Dart and Dart Container of Michigan, providing alternate meal choices within close proximity to Wendy’s.