The Vault Deli

4.6
215 reviews

About

Deli
The Vault Deli offers fresh-made premium delicatessen sandwiches, soups, salads, and more in Mason, MI.

Location

The Vault Deli
368 S Jefferson St, Mason, MI
48854, United States

Hours

Reviews

4.6
215 reviews
5 stars
157
4 stars
42
3 stars
11
2 stars
3
1 star
2

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the deliciousness and quality of the sandwiches and other food items, highlighting fresh ingredients and unique flavors.

Service Issues

Several reviews noted inconsistent service, including long wait times and occasional mistakes with orders, though many also appreciated the friendly staff.

Pricing Concerns

Many customers felt that the prices were high relative to portion sizes, with some expressing disappointment over the value for money.

Atmosphere

The deli's historic setting and unique layout received positive remarks, although some found the seating arrangement inconvenient.

Customer Experience

Overall, customers reported positive experiences, with many expressing a desire to return, despite some service and pricing concerns.
  • TD
    Tammie D
    Oct 18, 2025
    5.0
    Awesome sandwiches! Great pairings on sandwich combos. Good quality food, worth the price.
  • MM
    Martha
    Sep 30, 2025
    4.0
    The food at the Vault Deli is really good. They have lots of interesting choices made with fresh, quality ingredients. There are plenty of vegetarian options. Service is very friendly, and the atmosphere is pretty cool. Unfortunately, on our last visit they were out of ham, rye bread, and salad greens. Also, all of the tables were empty, but none of them were clean. The water pitcher was almost empty, and there were no cups left. Bathroom also needed attention. Not sure what was going on, but I hope this was just a one-off and they were short-staffed?
  • JS
    Jeff Swainston
    Aug 28, 2025
    4.0
    Good subs
  • GE
    Great Lakes Narwhal Michelle Erskine
    Jul 24, 2025
    4.0
    Like most bookstore cafes they are overpriced. Luckily the food is good
  • BB
    Bonk
    Jun 11, 2025
    1.0
    The sandwich maker, Finn, was very rude and unkind to other staff members behind the counter. And to top it all off they made my sandwich wrong and refused to make it again. I will not be coming back until something is done about this!

Frequently Asked Questions About The Vault Deli

What are the dine-in hours for The Vault Deli throughout the week?

The Vault Deli is open for dine-in from 11:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 4:00 PM on Sundays.

Where is The Vault Deli located?

The Vault Deli is located at 368 S Jefferson St, Mason, MI 48854, United States.