McDonald's

3.1
882 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
730 N Cedar, Mason, MI
48854, United States

Hours

Reviews

3.1
882 reviews
5 stars
241
4 stars
175
3 stars
156
2 stars
86
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Many reviews highlighted unsanitary conditions in both the dining area and restrooms, with some describing the location as filthy.

Food Quality

Numerous complaints were made about food being served cold or improperly cooked, with some customers experiencing food poisoning.

Staff Attitude

While some staff were praised for their friendliness, others were criticized for being rude or unprofessional, particularly in handling complaints.

Order Accuracy

There were consistent issues with orders being incorrect, especially with customized requests, leading to dissatisfaction among customers.
  • JG
    Japhett Gallagher
    3 days ago
    5.0
    Its fast food. But the service was fast and the food was hot!
  • CS
    chase shattuck
    Oct 26, 2025
    2.0
    Not sure what's going on with the monopoly stickers but this location never seems to have them where they are supposed to be. Only ever gotten a sticker from fries at this location. Just frustrating when you order exclusively from the monopoly menu
  • JJ
    Jeff
    Oct 6, 2025
    3.0
    For as busy as they were during lunch time yesterday (10/05/25), I would have thought the food would have been hot. The fries were luke warm, the Big Mac was luke warm, the apple pies were luke warm. The Ketchup dispenser was out, so instead of refilling it, they just put a box of Ketchup packets at the front counter.
  • EL
    Ethan Levering
    Sep 29, 2025
    1.0
    Always get my order wrong without fail, if your the kind of person who like to go back in and complain about your order definitely go to this location.
  • LL
    L Lan
    Sep 14, 2025
    1.0
    This location is filthy. The women’s bathroom hasn’t been tended to in like what seems like 2 weeks, looks like someone pooped on the floor. The garbage bags look to be re-used as they are yellow and aged looking. The dining area is no better food all over the floor and tables. Maybe 2 of 20 tables looked clean enough to eat at and there were no napkins in the whole place. Didn’t stay for service.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is available every day from 6:00 AM to 11:00 PM.