Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Many reviews highlighted unsanitary conditions in both the dining area and restrooms, with some describing the location as filthy.
Food Quality
Numerous complaints were made about food being served cold or improperly cooked, with some customers experiencing food poisoning.
Staff Attitude
While some staff were praised for their friendliness, others were criticized for being rude or unprofessional, particularly in handling complaints.
Order Accuracy
There were consistent issues with orders being incorrect, especially with customized requests, leading to dissatisfaction among customers.
JG
Japhett Gallagher
3 days ago
5.0
Its fast food. But the service was fast and the food was hot!
CS
chase shattuck
Oct 26, 2025
2.0
Not sure what's going on with the monopoly stickers but this location never seems to have them where they are supposed to be. Only ever gotten a sticker from fries at this location. Just frustrating when you order exclusively from the monopoly menu
JJ
Jeff
Oct 6, 2025
3.0
For as busy as they were during lunch time yesterday (10/05/25), I would have thought the food would have been hot.
The fries were luke warm, the Big Mac was luke warm, the apple pies were luke warm. The Ketchup dispenser was out, so instead of refilling it, they just put a box of Ketchup packets at the front counter.
EL
Ethan Levering
Sep 29, 2025
1.0
Always get my order wrong without fail, if your the kind of person who like to go back in and complain about your order definitely go to this location.
LL
L Lan
Sep 14, 2025
1.0
This location is filthy. The women’s bathroom hasn’t been tended to in like what seems like 2 weeks, looks like someone pooped on the floor. The garbage bags look to be re-used as they are yellow and aged looking.
The dining area is no better food all over the floor and tables. Maybe 2 of 20 tables looked clean enough to eat at and there were no napkins in the whole place. Didn’t stay for service.
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru is available every day from 6:00 AM to 11:00 PM.
When can I order delivery from this McDonald's?
Delivery service is available from 6:00 AM to 10:30 PM every day.
What delivery and pickup options does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's features a drive-thru for convenient service.
Where is this McDonald's located?
It is located at 730 N Cedar, Mason, Michigan, 48854, US.
Is wireless internet available at this McDonald's?
Yes, WiFi service is available at this location.
Are there any nearby places where I can enjoy entertainment after visiting McDonald's?
Yes, City Limits Mason and City Limits Sports Bar & Bowling Center are nearby bowling alleys and bars where you can enjoy entertainment after your visit.
What nearby facilities can help with transportation or car rental around McDonald's?
Hertz, a car rental agency, is nearby for rental needs, and there are several automotive service centers and dealerships close by for vehicle assistance.
Can I grab a coffee or dessert near this McDonald's?
Yes, Biggby Coffee is nearby for coffee, and there are other nearby fast food and dessert options like Taco Bell and Arby's.