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McDonald's

3.1
(746 reviews)

Business Details

216 W. Kipp Rd., Mason, MI
48854, United States
(517) 244-9328
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
216 W. Kipp Rd., Mason, MI
48854, United States

Hours

Reviews

3.1
746 reviews
5 stars
202
4 stars
134
3 stars
140
2 stars
72
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with many experiencing long wait times and being asked to pull forward.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders being given.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported rude or unhelpful behavior from employees.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about the quality of fries and other menu items.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty bathrooms and unsanitary conditions.
  • SN
    Samantha Nesbitt
    Feb 15, 2026
    5.0
    This mcdonalds is staffed by a large number of younger teens and they are always busy, but friendly and professional!
  • RF
    rick farlin
    Feb 2, 2026
    1.0
    The drive through sucks at that McDonald's. I order onesandwich at the drive Through and they push me over to the side and I have to wait five to ten minutes for my sandwich.Need to get better
  • MH
    Mark Harless
    Jan 29, 2026
    4.0
    Drive thru little slow but staff very friendly
  • BA
    Bad azpainter
    Jan 24, 2026
    1.0
    "Can you pull in spot 3 " "Can you pull in spot 2" Pull ahead, pull ahead , pull ahead...... And wait wait wait wait ! No cars behind me , food is cold when it finally comes ! Im sick of this policy
  • RB
    Randy Bowen
    Jan 23, 2026
    1.0
    I was blown away at the dark brown fries that tasted like greeesem I showed the manager two nights ago and he says I can't do nothing about bad grease. Unreal. They just don't care. Next day my kids got fries and same thing. Corporate needs to inspect this place more.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Mason, MI?

McDonald's in Mason, MI is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open Monday to Friday from 5:00 AM to 11:00 PM, and Saturday to Sunday from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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