McDonald's

3.2
792 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
216 W. Kipp Rd., Mason, MI
48854, United States

Hours

Reviews

3.2
792 reviews
5 stars
223
4 stars
148
3 stars
149
2 stars
74
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported slow service, particularly in the drive-thru, with many experiencing long wait times and being asked to pull forward.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being given.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior from employees.

Food Quality

Several customers mentioned receiving cold or subpar food, with complaints about the freshness of fries and overall food quality.

Cleanliness

There were reports of unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.
  • SB
    Sarah Boyle
    Dec 29, 2025
    5.0
    Very friendly employees & convenient location.
  • JW
    Jason Weaver
    Dec 5, 2025
    1.0
    45 min wait....
  • ES
    Emma Schneider
    Dec 3, 2025
    1.0
    went through the drive thru and got pulled forward for "fresh fries" only to be waiting for about 10 minutes for my entire meal to be stone cold
  • JS
    Justin Sass
    Nov 22, 2025
    2.0
    Doesnt matter what you get at drive thru they will park you every single time.
  • BP
    Bob Pinkston
    Nov 20, 2025
    2.0
    My fault, I didn’t check before leaving, but I ordered one type of sandwich and received another. Did not discover until 10 miles down the road.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Mason, MI?

McDonald's in Mason, MI is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open Monday to Friday from 5:00 AM to 11:00 PM, and Saturday to Sunday from 6:00 AM to 11:00 PM.