Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
741 reviews
5 stars
332
4 stars
213
3 stars
108
2 stars
33
1 star
55
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or unsatisfactory, while others praised specific items like the jalapeno poppers and brisket.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unclean bathrooms, which negatively impacted their dining experience.
Staff Behavior
While some reviews praised friendly staff, many others reported negative experiences with staff attitudes, including rudeness and lack of professionalism.
- JJJamesNov 27, 20255.0Arby's food is fantastic. They make your food to order and it's delivered hot. Make sure to check your order thoug. Sometimes they forget something from your order.
- FFFynsNov 18, 20251.0We ordered Arby’s tonight. We ordered the app and did pick up. Doing that, the workers place a sticker over the drinks. Which is great..however..tonight my 13 year old son found a dead fly in his sprite. Having worked at an Arby’s location before in Lansing, this is absolutely disgusting and unacceptable. In response to the owner I did try and fill out that form but I received an error when I tried to submit. Twice. I’ve included a photo of the error I received. I also called and spoke with the manager last night (at 8:04 PM) to give them a heads up. She said, “Wow..we don’t have any flies in here. I’m not calling you a liar or anything.” Then said if I wanted to drive up there I could get a coupon for a free meal. I don’t feel this was handled appropriately by any means.
- LGLinda Chaffee - GogarnNov 16, 20254.0It's a fast food restaurant but really isn't all that bad of a choice. My husband loves Arby's. I had a fried turkey sandwich with cheese, lettuce, and tomatoes. My husband had a gyro and a regular roast beef sandwich. My husband liked both of his sandwiches. The only bad, inexcusable issue was the ketchup pumps. One looked like the ketchup was cut with water, one was broken and the other was empty. The prices are what you expect for fast food. The bill wasn't enormous, average.
- DJDymond JohnsonNov 11, 20251.011/11 2:30pm I went through the drive through. There was a girl texting on her phone waiting to bag my food. When she grabbed my sandwich the wrapper opened and I watched her touch my sandwich to throw it back on the wrapper and carry it to the back. She then brought it back to me. I asked for it to be remade and after a few minutes a manager in a stripped shirt handed me the same sandwich. Disgustinggggg. So much so I left that sandwich right there. Never have to worry about me there ever again.
- CAC AthenaNov 7, 20255.0Food is good. Had a nice visit 😊.