Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported slow service, especially in the drive-thru, with long wait times for orders.
Food Quality
While many enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent portion sizes.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpfulness while others noted rudeness or lack of acknowledgment.
Cleanliness
The cleanliness of the restaurant was generally appreciated, though some reviews mentioned unsanitary conditions in specific areas.
Operational Issues
Several customers expressed frustration over incorrect operating hours and being turned away when the location was supposed to be open.
LH
Lon Hellebuyck
Jan 20, 2026
1.0
set in the Drive-Thru line and listen to a 5-minute conversation between the customer and the car ahead of me and the worker inside the store none of which had anything to do with food so I left I'm not going to wait
MZ
Michael Zoran
Jan 5, 2026
5.0
We recently were helped by the Manager named Mickey. She was so pleasant and so polite and so good at her job, it was simply a pleasure to be around this person who is in her industry. Mickey said she has worked for 37 years. Mickey looked very young and is clearly an intelligent worker and a hard-worker from a physical point of view. Mickey is definitely very energetic and makes it a pleasure to visit Arby's. Mickey is definitely a valuable human resource.
MB
May Berry
Oct 14, 2025
5.0
It's been years since I've eaten Arby's food. Enjoyed two 'newer' options. Fries were good, however, they were a tad on the cold side. Drive thru service was impeccable. This was the Marysville location.
EL
Elizabeth Litke
Sep 19, 2025
5.0
Awesome customer service.
PB
Pamela Berryman
Sep 12, 2025
5.0
I'm so happy that potato cakes are back! I hope they never take them away again!