Subway

Reviews

• AN

  Autumn Nichols

  Feb 13, 2026
  1.0
  Went here Feb 5th my fiancé's meatballs on his sub were actually frozen still cold as heck. He got on the subway app that we ordered from and complained right away. After a week of not hearing anything back I called up subway. The lady told me I needed to bring in the sub and receipt in even though i told her i had proof from the app when we ordered and when he sent a complaint. Yeah we won't be going back if they cant make their mistake right. My chicken was also cold on my sub I thought they warm it up but the meatballs being cold not okay.
• CH

  Cesar Hernandez

  Jan 3, 2026
  1.0
  Ordene un sandwich a través de la app. Tardaron 40 minutos en terlo listo.
• PF

  Proud Husband and father

  Oct 18, 2025
  5.0
  Lily at the subway in martin is fantastic at her job. The absolute best subway sub I've ever had hands down. Great job young lady you rock.
• BS

  Bethany Sego

  Sep 16, 2025
  5.0
  Was so beyond thankful that I got a young man never got his name but I do want the day you did an amazing job
• KS

  Kimberly Stewart

  Sep 7, 2025
  2.0
  Rude employee, foul food, bad customer service. Never going back to Martin, 131 Subway! As we do almost every week, my hubby ordered the 12" Meatball Sub. He got 2 bites out of it before he spit it out and said , "That meatball wasn't right. now I'm not sure I want to try it again." He did try another bite and spit it out too. He gets a meatball sub 2 out of 3 times so he knows what they "should" taste like. He didn't want to eat anymore because not only did it taste off but he didn't want to end up getting sick from it. We went directly back to the same subway and was refused a 6" replacement or any refund. After waiting for the one rude employee to call the manager... Out of ear shot from me of course, I was rudely informed that I would have to bring back the same sub when the manager was there and I must have a receipt. Yeah, NO. First of all, the same employee that made and sold me the sub just 20 minutes prior, didn't give me a receipt and she was acting like I was crazy to think I should get what I paid for and should of known I would need my receipt - like I had just jumped behind the counter and made my own subs ! Smh. There was 2 spit-out bites and 8" of the sub in wrapper laying in front of her and still I was basically told oh well bring it back later with a receipt. What about his meal we just paid for that was foul and not edible??? I'm not carrying around a messy, foul sub. We'll just call it a $11 loss from a foul place we will never go back to again. I'd rather go to Allegan Subway or Jimmy Johns.