McDonald's

3.4
1653 reviews
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Business Details

1260 W Michigan Ave, Marshall, MI
49068, United States
(269) 781-1114
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1260 W Michigan Ave, Marshall, MI
49068, United States

Hours

Reviews

3.4
1,653 reviews
5 stars
530
4 stars
376
3 stars
322
2 stars
136
1 star
289

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, leading to frustration.

Food Quality

There were numerous complaints about food being cold, overcooked, or incorrect, with some customers expressing concerns about food safety.

Cleanliness

The cleanliness of the restaurant was a significant issue, with many reviews mentioning dirty tables, floors, and bathrooms.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction and a lack of trust in the service.
  • EG
    Edith Gantz
    Nov 15, 2025
    5.0
    They are just good still the best value
  • CG
    Cathy Grabowski
    Oct 27, 2025
    5.0
    Very clean
  • PR
    Phil Robison
    Oct 17, 2025
    1.0
    Waited 28 minutes for a quarter pounder fries and coke. People around me said they got faster service from Applebee's. All emphasis was on Drive Thru and Grub Hub while inside orders were pushed to the back. And meat was dried leather
  • LL
    Lee
    Oct 7, 2025
    1.0
    Waited 22 minutes after ordering to get to the pay window. I paid and drove up to the pickup window. The attendant requested I pull forward and wait for my special order. I told the attendant they should be embrassed after the 25 minute wait. I pulled forward and waited another 6 minutes for my order. The burgers had onions and were cold. I won't be going back.
  • BT
    Brandon Tripp
    Sep 30, 2025
    1.0
    Saying sorry all the company wants its not helping the fact that no one can work hard without causing problems at this location if I want to be treated like a pig I'd act like one but no im not on a farm so yeah I expect my food made with cheese on the patty and the sauce not pour out on my work clothes if I poured concrete like yall cook I'd be homeless
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Marshall, MI?

McDonald's in Marshall, MI is open daily from 5:00 AM to 11:00 PM.

Is the drive-through at McDonald's in Marshall open late?

Yes, the drive-through is open every day from 5:00 AM to midnight.