McDonald's

3.4
1662 reviews
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Business Details

1260 W Michigan Ave, Marshall, MI
49068, United States
(269) 781-1114
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1260 W Michigan Ave, Marshall, MI
49068, United States

Hours

Reviews

3.4
1,662 reviews
5 stars
534
4 stars
378
3 stars
321
2 stars
138
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, with many stating that service was consistently slow.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions in the bathrooms.

Food Quality

Feedback on food quality was mixed, with some praising specific items while others complained about cold or poorly prepared food.

Customer Service

While some staff were described as friendly and helpful, many reviews indicated a lack of attentiveness and professionalism from the management and staff.
  • MM
    Msfrogg224
    Jan 5, 2026
    5.0
    The nuggets were amazingly hot. I ordered 2. 6pc nuggets and a 5$ meal i didn't receive my fries. We were leaving Michigan to head home to Ohio so we pulled out and jumped on the highway so I couldn't turn around and come back. Otherwise it would of been a 10 out of 10
  • SC
    Steve campbell
    Dec 30, 2025
    5.0
    Fast friendly and accurate. It's fast food, that's all you can ask for. 😉
  • BJ
    Bob Jinks
    Dec 22, 2025
    2.0
    We waited 15 minutes to get waited on. Our sausage was burnt. Sent it back to get not burnt sausage. Managers just don't pay attention to the front counter. Very poor service.
  • JA
    Jenny Armendarez
    Dec 18, 2025
    2.0
    Do not get off the highway to go to this McDonald’s. first of all the construction is ridiculous. You’ll have trouble getting back on the highway and they are slow.
  • AC
    Anthony Cox
    Dec 9, 2025
    5.0
    This must be one of THE BEST McDonald's in the whole United States!!! Got McMuffins at drive through. Don't know what they do different but they were the best I had anywhere. Hot, dry, (not steamy wet or oily ) fluffy, fresh. I could taste each layer of goodness in every bite. The Marshall McDonalds will be my official drive through breakfast from now on whenever I travel East or Southeast.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Marshall, MI?

McDonald's in Marshall, MI is open daily from 5:00 AM to 11:00 PM.

Is the drive-through at McDonald's in Marshall open late?

Yes, the drive-through is open every day from 5:00 AM to midnight.