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McDonald's

3.4
(1668 reviews)

Business Details

1260 W Michigan Ave, Marshall, MI
49068, United States
(269) 781-1114
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1260 W Michigan Ave, Marshall, MI
49068, United States

Hours

Reviews

3.4
1,668 reviews
5 stars
537
4 stars
377
3 stars
322
2 stars
139
1 star
293

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold, overcooked, or incorrect items.

Cleanliness

Several reviews highlighted significant cleanliness issues, including dirty tables and bathrooms, impacting the overall dining experience.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and good food, indicating potential for improvement.
  • RA
    Robert Augustine
    Feb 9, 2026
    2.0
    You guys need to do better, at least twice a week I get breakfast and every time the order is messed up, Either something i ordered is not in the bag, or the food is not made right. The worst part is 9/10 times they preparers don't read the tickets correctly, I ordered a STK egg and chz bagel on a biscuit, sub round egg. and an extra hash brown, got back to work, and found that it had the folded egg on it, and i was missing the extra hash brown. I don't usually complain about a lot of places, but dang, managers need to tighten up these people and make them do their job properly.
  • SM
    Seamus Maguire
    Jan 22, 2026
    1.0
    By far the rudest and most misguided McDonald's I've ever been to in the country. I have not eaten since yesterday and was going to use my points for an egg and sausage mcmuffin. The manager very rudely let me know that they had "run out and had no more" as they served the person in front of me a sausage McMuffin. The management should not lie nor deny a person hungry. I am very disappointed with this McDonald's. Is this how Michigan people treat folks all over??
  • SS
    Skylen Smith
    Jan 19, 2026
    1.0
    I had gotten everything i ordered but when i went to sit down my sandwhich had pickles on both even after asking for no pickles as i am alergic to them. I go and have then re make it and the manager has an attitude about a mistake that shouldnt happen in the first place as well as the employees as well. I go to sit back down and its still not even what i ordered their was no ketchup no mustard no onions and no mayo and im just really annoyed that i have to keep asking for fixes on food i ordered that shpuld be perfect the very first time around. I really think managment and the employees need a re run on customer service and a recap on how to follow directions.
  • BM
    Barbara Moye
    Jan 14, 2026
    5.0
    Best fountain pop ever
  • MM
    Msfrogg224
    Jan 5, 2026
    5.0
    The nuggets were amazingly hot. I ordered 2. 6pc nuggets and a 5$ meal i didn't receive my fries. We were leaving Michigan to head home to Ohio so we pulled out and jumped on the highway so I couldn't turn around and come back. Otherwise it would of been a 10 out of 10

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Marshall, MI?

McDonald's in Marshall, MI is open daily from 5:00 AM to 11:00 PM.

Is the drive-through at McDonald's in Marshall open late?

Yes, the drive-through is open every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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