Dunkin'

3.9
193 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marquette, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3195 Wright St, Marquette, MI
49855, United States

Hours

Reviews

3.9
193 reviews
5 stars
106
4 stars
29
3 stars
15
2 stars
19
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service and rude behavior from staff, particularly in the drive-thru and during order taking.

Food Quality

Inconsistent food quality was noted, with several complaints about incorrect orders, cold food, and poorly prepared items.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others mentioned messy conditions and unclean tables.

Positive Experiences

Despite the negative feedback, several customers highlighted friendly staff and enjoyable food and drinks, indicating that experiences can vary.

Order Accuracy

Multiple customers experienced issues with order accuracy, including missing items and incorrect drink preparations.
  • IM
    Isabelle Martin
    Nov 4, 2025
    2.0
    Food was good, drinks were fine. Wanted to do the 6$ meal deal and they were out of hash browns. I told them I’ll just do it and they don’t have to give me the hash browns since it’s cheaper. They told me it wasn’t possible and made me get them seperate. It was not my fault they were out of an item and should still have been able to honor the deal.
  • MJ
    Michelle Justa
    Oct 14, 2025
    4.0
    I love Dunkin! But lately things have been hit or miss. I get avocado toast almost every time I go and today the toast was burnt. Whomever made could easily see it was burnt. I have had it in the past bacon left off or when I’ve added an egg the egg wasn’t added on top. The staff is always nice but the food quality is going down fast.
  • MM
    MTGUNVEILED
    Sep 16, 2025
    5.0
    My Mom and I went in today 9/16/25 for a coffee, donut and hash browns. For two coffees, two donuts and two hash browns it was only $12! And we tipped as well for the excellent service. Very clean inside and a fun atmosphere. We will be back!
  • HL
    Hailey LaCombe
    Sep 16, 2025
    4.0
    Edit: GM reached out and has made the situation aware to team. :) I wasn’t going to write a review but after seeing the other reviews, I feel it needs to be said as I worked in the food industry for half a decade and this could have been serious. Today I went through the drive thru to pick up my mobile order. I got a bottle of water and a $6 meal. The meal was perfect, however, I noticed once I pulled away, when I went to open the water bottle, it had already been open and did not “crack” like a sealed bottle. As I inspected closer, I realized there was food all over the rim of the bottle. The girl at the window had taken the bottle from somewhere below the register at the window, I figured maybe there was a refrigerator or something below the register for easy access to bottled drinks. However, when I went back around and told the girl, she said she would grab a new one and walked all the way to the other side of the store to grab a new bottle. I fear the bottle she gave me originally was an employees personal water that they had already taken a drink out of as the water level was slightly lower than the sealed one I received as a replacement. She said she was sorry about the situation and I do understand things happen but this was a little disturbing to me. I was very close to drinking out of a strangers opened, partially consumed drink. I just hope this hasn’t happened to any customers that didn’t end up noticing. :(
  • AN
    Amber N
    Aug 31, 2025
    1.0
    I really hope the GM talks with their drive thru staff about the attitude they give paying customers for simple questions they are asking. I had quite the order today 8/31/2025 and ended up leaving at not only my interaction with the young lady at the drive thru but also overhearing the 2 people in front of me. Being busy doesn't give your employees a right to represent your business in that manner.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Marquette, MI?

Dunkin' in Marquette is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers delivery and curbside pickup services.