The Outsider

4.3
312 reviews

About

Burger Joint

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

The Outsider
457 River St, Manistee, MI
49660, United States

Hours

Reviews

4.3
312 reviews
5 stars
228
4 stars
27
3 stars
14
2 stars
19
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries, describing them as delicious and well-prepared.

Service Issues

Several reviews highlighted slow service and poor customer interactions, with some customers expressing dissatisfaction with how their concerns were handled.

Atmosphere

The venue's atmosphere was generally well-received, with many enjoying the outdoor seating, pinball machines, and overall vibe.

Pricing Concerns

Some customers felt that the prices were too high for the portion sizes and quality of food, leading to disappointment.
  • AD
    Allison Dutcher
    2 days ago
    1.0
    If I could give zero stars, I would. We came in for a drink at about 7:45pm because we thought the bar closed at 9pm. We were abruptly told by the bartender, "You better hurry up, we close at 8." We ordered a drink and played pinball because there were multiple families still eating their meals, so we figured we had a few minutes. Minutes later, the bar tender came and turned off the pinball machines (that we weren't on) and was putting chairs up on tables. The families who were only half done with their meals minutes prior were obviously rushed out due to the uncomfortable atmosphere. We felt very rushed and although I acknowledge we came just before closing, I've never been to a bar who's staff was so blatantly rude and pushing people out the door. When my friend wanted to leave with her beer to finish out on the patio because she hadn't had ample time to drink it, the bar tender started accusing her of stealing the cheap plastic (chipped) cup and dropped the F bomb about 3 times and was screaming in our faces. Completely unacceptable behavior not only for an adult but especially for a person who is running a business. You have lost any and all business from our group. Your bartender should be embarrassed and quite frankly, if it was my business, would be fired.
  • BK
    Brent Kehr
    2 days ago
    1.0
    Never felt more unwelcome going into a business near closing time. You need to leave in 5 minutes. Chased us out. Female Bartender cussed when we e asked what time they closed. Would have spent more money on drinks and pinball
  • SA
    Shane Anderson
    Dec 31, 2025
    5.0
    Great food and great delivery service, I would highly recommend eating there
  • AV
    Ashley VanDyke
    Dec 22, 2025
    5.0
    They have such good food! I have been here multiple times and Im always impressed with my meals! Definitely would recommend 👌
  • JJ
    Jeremiah Johnson
    Dec 8, 2025
    5.0
    We booked The Outsider for a party and it was excellent! Before the party we exchanged a couple emails with the staff to arrange details about food, alcohol, and what pinball machines would be set for free play. On the day of the party we arrived a few minutes early and staff already had signs up and pinball machines prepared. We asked for some minor changes to how ordering would work. The staff agreed to the changes and everything was smooth for everyone. People at the party all came in and ordered food and drinks and that was covered. The bar was also open and was separate to allow people to pay for their own alcohol. We had about 35 people at our event and there was plenty of room for everyone. Fantastic venue for a gathering!

Frequently Asked Questions About The Outsider

What are the operating hours of The Outsider?

The Outsider is open from 11:00 AM to 8:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 9:00 PM on Friday and Saturday.

Does The Outsider offer delivery and takeout services?

Yes, The Outsider offers both delivery and takeout services.