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McDonald's

3.4
(1103 reviews)

Business Details

1630 S US Hwy 31, Manistee, MI
49660, United States
(231) 723-4377
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1630 S US Hwy 31, Manistee, MI
49660, United States

Hours

Reviews

3.4
1,103 reviews
5 stars
339
4 stars
243
3 stars
204
2 stars
106
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food quality, including cold, hard, or incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms.

Inconsistent Experience

While some customers praised the service and food, others had negative experiences, indicating inconsistency in performance.
  • EF
    Eric Fraley (Eric fraley)
    3 days ago
    5.0
    Great service here, and good food! Keep salting those fries!
  • AE
    Ana Edg
    4 days ago
    1.0
    I asked for chicken nuggets only to open the box and see broken up pieces of chicken tenders
  • SK
    snake kid
    Feb 24, 2026
    1.0
    I went in today to get breakfast. They said I had to use a kiosk I don't use those nasty dirty things. I dont appreciate this type of customer service. I will not be going back.
  • BM
    Becky Miller
    Jan 20, 2026
    1.0
    If I could give negative I would. Waited at least 20 minutes just to pay for my order because they don’t take it at the counter, than when I asked if I could pay the worker tells me that “ not her problem she doesn’t work register” okay well I just want to pay. Than receive my food and the bun is ROCK HARD I mean it was a puck. Manager just stood there and laughed. This McDonalds is a joke
  • PH
    Pedro Heit
    Jan 12, 2026
    1.0
    The machine to order from was broken so I went to the front register. I stood there for 10 minutes until some lady took my order. After, she gave 2 cups to I’m assuming her friends because I didn’t see them order. I waited another 15 minutes for my food so I could ask for my drink as well... I know fast food isn’t supposed to have good service or tasty food, but it IS supposed to be fast. If I wanted to wait 30 minutes for a meal I would go to a restaurant and order to-go. It would cost about the same anyways.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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