McDonald's

3.4
1094 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1630 S US Hwy 31, Manistee, MI
49660, United States

Hours

Reviews

3.4
1,094 reviews
5 stars
339
4 stars
242
3 stars
204
2 stars
106
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long waits, especially during busy hours.

Food Quality

Food quality varied significantly, with many complaints about cold, stale, or incorrect orders, while some praised the freshness and taste.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms.

Staff Attitude

Customer service experiences were mixed; some praised friendly staff, while others reported rudeness and unprofessional behavior.

Mobile Ordering Issues

Several customers expressed frustration with mobile ordering policies and execution, leading to confusion and delays.
  • BB
    Bob
    3 days ago
    4.0
    I got there just as they were switching to lunch, but they were able to make me a breakfast.
  • KH
    Kathlyn Hoeker
    Nov 15, 2025
    3.0
    When a customer orders three things that come in a combo, just make it a combo.
  • JJ
    Jacob
    Nov 13, 2025
    4.0
    They did the job for breakfast
  • BB
    Brodric Britton
    Nov 2, 2025
    1.0
    Drive-thru worker refused to take my order at all and claimed they’re “too busy” and “not taking any orders”, I was the only one in the drive-thru line, no cars in front of me or behind me, at the windows, or in the reserve spots. There were only 2 cars parked in the dining room lot, and I could see 2 workers standing around, doing nothing as I was leaving to go elsewhere... Worst customer service experience I’ve ever had, I wasn’t even given the option of waiting or told I could wait, I was simply told no and clearly expected to leave. 11/1/25 @ roughly 6:35PM.
  • KL
    Kairiii Lytle
    Oct 29, 2025
    5.0
    W night shift crew 🙈

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Manistee, MI?

McDonald's in Manistee, MI is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, this McDonald's has a drive-thru open Monday to Friday from 5:00 AM to 11:00 PM, and on weekends from 4:00 AM to 11:00 PM.