Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported issues with food quality, including cold, hard, or incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms.
Inconsistent Experience
While some customers praised the service and food, others had negative experiences, indicating inconsistency in performance.
EF
Eric Fraley (Eric fraley)
3 days ago
5.0
Great service here, and good food! Keep salting those fries!
AE
Ana Edg
4 days ago
1.0
I asked for chicken nuggets only to open the box and see broken up pieces of chicken tenders
SK
snake kid
Feb 24, 2026
1.0
I went in today to get breakfast.
They said I had to use a kiosk
I don't use those nasty dirty things.
I dont appreciate this type of customer service.
I will not be going back.
BM
Becky Miller
Jan 20, 2026
1.0
If I could give negative I would. Waited at least 20 minutes just to pay for my order because they don’t take it at the counter, than when I asked if I could pay the worker tells me that “ not her problem she doesn’t work register” okay well I just want to pay. Than receive my food and the bun is ROCK HARD I mean it was a puck. Manager just stood there and laughed. This McDonalds is a joke
PH
Pedro Heit
Jan 12, 2026
1.0
The machine to order from was broken so I went to the front register. I stood there for 10 minutes until some lady took my order. After, she gave 2 cups to I’m assuming her friends because I didn’t see them order. I waited another 15 minutes for my food so I could ask for my drink as well... I know fast food isn’t supposed to have good service or tasty food, but it IS supposed to be fast. If I wanted to wait 30 minutes for a meal I would go to a restaurant and order to-go. It would cost about the same anyways.