Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Went in at approximately 6:05. They weren't open. They should be ready to serve by 6 if they open at 6.
KK
Kristina
Apr 2, 2026
2.0
This review is of a single order containing only two meals that totaled more than $25... I paid extra for a medium specialty coffee with an extra shot of espresso with my meal. They gave me a small with no extra espresso. I asked to have a different condiment on my burger than what it comes with, they still gave me the standard sauce. I got my son a meal with chocolate milk and they forgot his drink. Also, all the fries were cold... DEFINITELY keep your recipt and check your order at this location!
JK
Justin Klaus
Mar 31, 2026
1.0
Went through the drive thru, they made my burger wrong even though I put it in through the app. Thats not the part that bothers me because mistakes happen. The part that bothers me is the manager being more concerned with drive thru times than helping a customer. Took a minute to get her attention, even though she was 5 feet from the counter, then they continued making drive thru food before fixing my burger. This means im standing at the counter while the rest of my food is getting cold in the car. It took 6 minutes for them to remake a double cheeseburger because they were so concerned with the drive thru numbers.
DD
Dan
Mar 28, 2026
4.0
It's McDonald's, what can I say.
Big Arch. BIG Flop for an $8.79 burger (no fries or drink) ☹️👎
MH
Mr. Craig M. Hogancamp
Mar 11, 2026
1.0
2nd edition: look at all of the reviews that are one star. Compare those to the ones that are 5 stars. Clearly they are having people or employees create fake reviews. I worked at Tim Hortons. The management had me do the same thing when i worked there... Neither cares about you or the hard earned money you are spending here.
Edit: after reviewing the reviews on this place it's obvious the management doesn't give a shit about their guests at all. Every response is a referral to MCD customer service support line, no direct response from management. Perhaps this business will close, just like the Wendy's on John R closed...because of POOR MANAGEMENT*****
Took a door dash offer and arrived at restaurant at 10:14 p.m. restaurant closed, employee inside, would not respond to knocking on both drive thru windows. I deliver on a bike. Informed DD about store closing. App asking for a picture of hours. I go back to the store and snap a picture. At LEAST 3 customers told at the drive through that sorry we are closed. Later, door dash gives me a violation! Because they claim I incorrectly reported the store closed! I made a comment to the employee as she was waiting for me to get out of her way so she could leave! Worst service at a restaurant ever. I was never at fault. I wasted my time going here. This needs to be addressed. 0/5 stars. Manager needs to respond immediately.
What are the regular dining hours for McDonald's at 32797 John R Road, Madison Heights?
The McDonald's at 32797 John R Road is open daily from 6:00 AM to 11:00 PM for regular dining.
When is the drive-thru at this McDonald's location open?
The drive-thru is open from 6:00 AM to 11:00 PM Monday to Wednesday and Sunday, and from 6:00 AM to 1:00 AM Thursday through Saturday.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:00 AM to 10:30 PM.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place a delivery order for this McDonald's?
You can order delivery online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What nearby fast food options are available close to McDonald's on John R Road?
Nearby fast food options include Taco Bell and another McDonald's location, offering customers variety in quick dining choices.
Are there any nearby attractions or stores to visit before or after dining at McDonald's?
Customers can visit nearby stores like Toys "R" Us and Harbor Freight Tools, providing shopping options alongside their meal.
Where can I find other dining options near this McDonald's?
Nearby restaurants include Lao Pot and Not Just Noodle for Chinese cuisine, Meet Fresh for desserts, and Cicis Madison Heights for buffet dining.
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