Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, with some experiencing food safety issues.
Operational Issues
Customers frequently noted discrepancies in posted hours, with the lobby closing early and drive-thru service being prioritized over in-store orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt dining areas.
Value
Customers expressed concerns about high prices relative to the quality of food received.
JJ
Jay
Feb 15, 2026
1.0
Too expensive
LM
Leonard Moore
Feb 11, 2026
1.0
Last night, I had ordered to pick up my mobile order inside as the option was available before 9pm and I had arrived before 9pm. The lobby was closed before 9pm even though on the app it said the lobby closes at 10pm.
There were no signs on the establishment from entering the parking lot that it said the lobby hours either.
Two people were allowed in when I had parked, when got to the doors, they were locked. As the two people after a few minutes they had received food and were let out. As they were let out I had finally I got the chance to speak to a person that works there. I let them know I was that picking up an order that was placed through the app, they said, “ the lobby is closed.” Hinting that I would have to go through the drive thru, which was long, and not the option I had adjusted my order to.
I was able to adjust it for the lobby on the app, which would mean that the option was technically still available.
After I was basically told to go through the drive thru I wanted to cancel my order, as I didn’t feel comfortable getting food from the store. I couldn’t cancel through the app, so I had to still go through the drive thru, requesting to cancel/get a refund.
They told me to do it online not through the app. My card was still charged, and was requesting a refund as I didn’t pick up an order/ get any food.
If the store is going to close lobby hours before 10pm( which is listed through the app), please reflect it on the app and put a notice on the building as it makes ordering on the app basically pointless for in store pick up around 9pm-10pm.
I wanted to make note again the lobby was closed before 9pm I arrived around 8:55-8:58pm.
From the experience I don’t feel comfortable ordering from this location again.
CB
cameron bentley
Feb 10, 2026
5.0
The restaurant was clean and well stocked. My potato cakes only one was hot and fresh the other two were barely warm. I ordered a corn beef on rye and it was decent. Overall not bad seeing as how what I really wanted was out of stock. The restroom was clean.
JR
J R
Feb 5, 2026
1.0
The girl at the window doesn't know how to talk to people. I told her what sandwich I wanted and she rudely barked asking what kind of sandwich I wanted. Her attitude was so bad I drove away without finishing my order.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Madison Heights?
The drive-thru at Wendy's in Madison Heights is open from 6:30 AM to 1:00 AM every day of the week.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 29415 Dequindre in Madison Heights serves breakfast with a variety of combos, sandwiches, coffee, and sides.
How can I place an order for pickup or delivery from this Wendy's?
You can order via the Wendy's mobile app or at order.wendys.com by selecting the Madison Heights location for pickup or delivery.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is dining in available at the Madison Heights Wendy's?
Yes, this location offers dine-in along with drive-thru and delivery services.
How can I contact Wendy's Madison Heights for questions or feedback?
You can call them directly at (248) 543-7141, or reach out via the Wendy's Customer Care team through their contact page or customer satisfaction survey.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition information are available on Wendy's website and mobile app. You can see pricing, allergens, and customize your order there.
Are there any nearby fast food restaurants close to this Wendy's?
Yes, nearby fast food options include another Wendy’s, Dairy Queen, Pop Chicken, Halal Bites, Little Caesars Pizza, and Little Saigon Vietnamese restaurant.
What nearby services can I visit around the Wendy's at 29415 Dequindre?
Nearby you’ll find HealthSource Chiropractic, Michigan Eye Consultants, Salon 1 Hair Studio, and Marlow Family Dental for health and beauty needs.
Are there convenient stores or specialty shops near Wendy's Madison Heights?
Yes, 7-Eleven convenience store, Warren Gardens beverage store, Truth Smokes & Vape, and 168 Nail Supply are all near this Wendy's location.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: