Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
200 W Twelve Mile Road, Madison Heights, MI
48071, United States
Hours
Reviews
3.8
713 reviews
5 stars
372
4 stars
118
3 stars
54
2 stars
38
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several experiences of poor service and attitude from employees.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for better training and attention to detail.
Cleanliness
Mixed reviews on cleanliness; some customers noted a clean environment while others reported unkept bathrooms.
Food Quality
Inconsistent food quality; while some enjoyed their meals, others found them poorly made or unsatisfactory.
Wait Times
Long wait times reported consistently, especially in the drive-thru, leading to frustration among customers.
- RHRosie HOct 18, 20255.0Love their mocha madness & their Peanut butter cup smoothies. Their bacon, ranch flat bread sandwich is also yummy. Their only thing that needs improvement was their bathroom was unkept not clean, no toilet paper. Cleanliness is very important and should be a priority.
- DRDamon RussawOct 12, 20251.0Ordered a smoothie online. No one greeted me upon entering. I sat there while a young lady that was covering the drive thru walked around without acknowledging me. Another lady came from the back and still no greeting. Eventually she approached me and I told her I had an online order. Received my smoothie and it was overly sweet even though I requested half turbinado and the pea protein left a gritty texture to the smoothie. I won’t be returning.
- ALAaron LorOct 9, 20254.0The food is mid, and it always feels hastily put together. They mess up almost everything and never give you the components of your meal at the same time. Every time I eat here my will to live weakens, but I have tried every item on their menu and will probablygo again tomorrow. 4/5.
- AJAnnie JohnsonOct 3, 20255.0Very clean, smooth service, and well made smoothies.
- ASAnita StylezSep 23, 20251.0This is worst compared to the one on 8mile by Ryan. I didn’t think you can make a smoothie nasty but 12 mile and John R accomplished that I order chia banana boost with strawberries no peanut butter they didn’t put all the ingredients in this smoothie it was water down so much. I guest when you have their coupon you get a bad smoothie but they promote it. That smoothie was trash and it went in the trash. I would send no one to this one at all.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Madison Heights accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in service at Tropical Smoothie Cafe?
Dine-in service is open from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Is there drive-through service available at this Tropical Smoothie Cafe location?
Yes, drive-through service is available daily from 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, and Visa.
Does the Madison Heights Tropical Smoothie Cafe offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead using an app for faster service at Tropical Smoothie Cafe?
Yes, you can order ahead via the Tropical Smoothie app or online for pickup or delivery.
What kind of food and beverages does Tropical Smoothie Cafe serve?
They serve fresh made-to-order smoothies, wraps, flatbreads, bowls, salads, desserts, specialty beverages, and offer options like gluten-free and vegan items.
What are some nearby restaurants I can visit before or after dining at Tropical Smoothie Cafe?
Nearby restaurants include Wing Snob for chicken, Fresh Fish House and Red Lobster for seafood, Chipotle Mexican Grill for Mexican food, and Penn Station East Coast Subs for sandwiches.
Are there nearby banks or ATMs near Tropical Smoothie Cafe for customer convenience?
Yes, Bank of America ATMs and Financial Centers are nearby, convenient for cash or banking needs when visiting Tropical Smoothie Cafe.
What other types of retail or service stores are close to Tropical Smoothie Cafe?
Nearby you can find mobile phone stores like Total Wireless and US Wireless Repair, tobacco shops like Wild Bill's Tobacco and Smokers Outlet, and automotive services including Midas and BJ's Tire Center.