Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
200 W Twelve Mile Road, Madison Heights, MI
48071, United States
Hours
Reviews
3.8
718 reviews
5 stars
375
4 stars
118
3 stars
53
2 stars
38
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including reports of rude behavior and poor service, particularly from management.
Order Accuracy
Many customers reported issues with incorrect orders and lack of attention to special requests, leading to dissatisfaction.
Cleanliness
Some reviews highlighted cleanliness issues, particularly in the bathrooms, while others noted a clean and inviting atmosphere.
Speed of Service
Numerous customers expressed frustration with long wait times, especially in the drive-thru, indicating a need for improved efficiency.
Food Quality
While some customers enjoyed the smoothies and food, others reported inconsistent quality and dissatisfaction with specific items.
- GGGabby Glaser5 days ago1.0I tried to fill out the survey to spare the embarrassment but even corporate is trash lol. After waiting over 5 minutes for one drink, it was missing almost 1/4th of it. If I'm paying over $8.00, that better be full. Corporate customer service did nothing except thank me for letting them know what I received was not their standard lolol what a joke. Avoid this location.
- MVMatt VDec 28, 20255.0Quick and friendly service!
- MMMinahDec 14, 20251.0My friend went inside to order a smoothie for me on December 14, 2025 @ approximately 10:15am. He was not greeted, in fact both ladies working walked past him as if he was invisible, continuing to do what they were doing. He walked back out after standing waiting to be helped for a few minutes saying they clearly didn’t want to help him. As we were pulling off one of the ladies looked directly into the vehicle from the establishments window clearly indicating she knew why he left. They were very rude and if they don’t like their jobs getting new ones is probably a better option. Unless the owner is okay with losing money due to immature and unprofessional behavior.
- KBKyra BallardNov 29, 20255.0Great staff very friendly always ready on time!
- CAcoffin angelNov 26, 20251.0Manager has a very poor attitude.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Madison Heights accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in service at Tropical Smoothie Cafe?
Dine-in service is open from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Is there drive-through service available at this Tropical Smoothie Cafe location?
Yes, drive-through service is available daily from 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, and Visa.
Does the Madison Heights Tropical Smoothie Cafe offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead using an app for faster service at Tropical Smoothie Cafe?
Yes, you can order ahead via the Tropical Smoothie app or online for pickup or delivery.
What kind of food and beverages does Tropical Smoothie Cafe serve?
They serve fresh made-to-order smoothies, wraps, flatbreads, bowls, salads, desserts, specialty beverages, and offer options like gluten-free and vegan items.
What are some nearby restaurants I can visit before or after dining at Tropical Smoothie Cafe?
Nearby restaurants include Wing Snob for chicken, Fresh Fish House and Red Lobster for seafood, Chipotle Mexican Grill for Mexican food, and Penn Station East Coast Subs for sandwiches.
Are there nearby banks or ATMs near Tropical Smoothie Cafe for customer convenience?
Yes, Bank of America ATMs and Financial Centers are nearby, convenient for cash or banking needs when visiting Tropical Smoothie Cafe.
What other types of retail or service stores are close to Tropical Smoothie Cafe?
Nearby you can find mobile phone stores like Total Wireless and US Wireless Repair, tobacco shops like Wild Bill's Tobacco and Smokers Outlet, and automotive services including Midas and BJ's Tire Center.