Taco Bell

3.3
1484 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1611 East 12 Mile Road in Madison Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1611 East 12 Mile Road, Madison Heights, MI
48071, United States

Hours

Reviews

3.3
1,484 reviews
5 stars
491
4 stars
290
3 stars
208
2 stars
121
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing cold items, incorrect ingredients, and poor portion sizes.

Management Issues

Feedback indicated problems with management, including unprofessional behavior and lack of accountability for mistakes.

Customer Experience

While some customers praised friendly staff and good service, the overall sentiment leaned towards negative experiences, particularly regarding wait times and order fulfillment.
  • JB
    Jared Baker
    1 day ago
    1.0
    Do not order here unless you have the rest of your day to spend waiting. I’ve lived in town for 10 years and I can count on one hand the amount of positive experiences I have had at this location. I usually drive to a location that is further away from me but every time I give this location another chance I regret it. Today I ordered 3 tacos on the app and waiting 20 minutes to show up. I waited over 30 minutes after I arrived for three tacos. PLEASE do yourself a favor and drive to a different Taco Bell.
  • AA
    Alex Aleshire
    Jan 3, 2026
    1.0
    Consistently the worst taco bell location. Will always forget something in your order, and drive through takes FOREVER. Could be 30 minute wait in a drive thru
  • JK
    Jennifer Kuntz
    Jan 2, 2026
    1.0
    The last several times we’ve been to this location it has been absolute trash. The service is awful and takes twice as long as it should. Today more than half of our order was incorrect, and tasted absolutely disgusting. We will be going to a new location from now on.
  • NF
    ned flanders
    Jan 2, 2026
    1.0
    Went here on 1-2-2026. And I gotta say this was by far the worse eating experience of my life. I could make a list bigger than santa clause naughty list about how many things I could complain about. All tacos were cold, old, incorrect in all observable manor. Some was just cheese sticking two pieces of fajita bread together. Drink had no ice with no flavor no sauce my God everything was terrible. I would rather be shot in the face then ever go to any taco bell ever again. Angry my wife sent me here i knew it was wrong. Cannot understand how there was a line to eat catfood at nearly fine dining prices.
  • DL
    David Levi
    Dec 20, 2025
    1.0
    Ordered online for inside pickup. Get there at 8:30 and the dining room is locked The drive-thru is backed up with 15 cars with no way to cancel the order This is incredibly unacceptable If you post hours you should follow it If the dining room is not an option, it should not be an option on the app

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 1611 East 12 Mile Road in Madison Heights?

The drive-through is open from 8:00 AM to 2:00 AM Monday to Wednesday and Sunday, and from 8:00 AM to 3:00 AM Thursday to Saturday.

Where is the Taco Bell located in Madison Heights?

It is located at 1611 East 12 Mile Road, Madison Heights, MI 48071, United States.