Taco Bell

3.3
1466 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1611 East 12 Mile Road in Madison Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1611 East 12 Mile Road, Madison Heights, MI
48071, United States

Hours

Reviews

3.3
1,466 reviews
5 stars
486
4 stars
287
3 stars
206
2 stars
120
1 star
367

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Customer Service

While some customers praised friendly staff, numerous reviews mentioned rude behavior and unprofessionalism from employees.

Food Quality

Several customers expressed dissatisfaction with the quality and freshness of the food, noting issues like stale items and incorrect preparation.

Accessibility Issues

Customers noted that the lobby is often closed, making it difficult for those without cars to access the restaurant.
  • JB
    Joseph Bartell
    2 days ago
    1.0
    Food was bad Employed screamed at customers
  • AW
    Adam White
    Nov 13, 2025
    3.0
    Slow and out of the good stuff
  • GG
    Generational Gems
    Oct 29, 2025
    1.0
    Ordered online in the app for inside store pick up as the drive thru is crazy here! To get there and the doors are locked! You guys are a joke and this is unacceptable! Take that option off on your location! Because now I have melted ice cream from sitting in your drive thru for 45 minutes which is also unacceptable! But y’all wanna make $20 a hour is a joke when you can’t do your job! Same on you
  • PP
    presley
    Oct 29, 2025
    1.0
    I just went here because I wanted some T-Bell, as one does, and the lobby was locked with no indication or signs saying so beforehand. I tried BOTH sets of doors 😩 So I had to go to Burger King across the street🙄 Some people don’t have cars !!
  • SS
    Stephanie Suriano
    Oct 16, 2025
    1.0
    I was followed into the parking lot today by an employee who wanted to tell me not to be so mad that they forgot my order and I waited for 30 minutes while they made everyone else's food. He persisted in making comments and telling me it wasn't that serious even after my door was closed and I was reversing out of my spot. This is beyond unprofessional, this is borderline harassment. Go to del taco, I've never been followed outside of the restaurant there.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 1611 East 12 Mile Road in Madison Heights?

The drive-through is open from 8:00 AM to 2:00 AM Monday to Wednesday and Sunday, and from 8:00 AM to 3:00 AM Thursday to Saturday.

Where is the Taco Bell located in Madison Heights?

It is located at 1611 East 12 Mile Road, Madison Heights, MI 48071, United States.