Outback Steakhouse

4.2
3914 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Madison Heights off West 14 Mile Road and North Campbell Road, in the Value Center parking lot.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1515 West 14 Mile Road, Madison Heights, MI
48071, United States

Hours

Reviews

4.2
3,914 reviews
5 stars
2,272
4 stars
833
3 stars
318
2 stars
162
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff, particularly highlighting individual servers who went above and beyond.

Food Consistency

Feedback on food quality was mixed, with several customers noting issues with over-seasoning, undercooked items, and inconsistent preparation.

Atmosphere

Several reviews mentioned a chaotic and disorganized atmosphere, impacting the overall dining experience.

Wait Times

Customers reported long wait times for both seating and food, indicating potential staffing issues.

Takeout Experience

Takeout orders were frequently mentioned as being delayed or incorrect, leading to customer dissatisfaction.
  • JA
    Jan Ann
    1 day ago
    1.0
    I ordered the prime rib. It was a massive disappointment. It was so tough it was hard to eat. We never tried the prime at outback and will never go again. Thank goodness I had a baked potato and bread. I’m going to have to feed the prime to my dogs even though it’s a an expensive dog food!!!!
  • DB
    Dillon Burket
    Nov 7, 2025
    1.0
    I’ve picked up dinner maybe 20 times the past year or so and the last 2 has been not good and not worth the money and I won’t be back until they find a new cook
  • MY
    Michael Youngung
    Oct 31, 2025
    4.0
    I went to the 14 mile outback today 10/31/25. My server bree was friendly and pleasant, she knew the menu and explained the ingredients in a drink I ordered. The blooming onion was good, however it was more crispy and dark indicating a bit to long in the oil but not so bad as to bring it up. The potato soup was not hot, but it was also 1130 so I chalked that up to being there early, again not a deal breaker. I do need the manager to address this issue though. The bone in ribeye was cooked exactly how I asked, the mushrooms were hot and the garlic butter was good, BUT the ribeye was extremely salty. After 3-4 bites it was apparent that it was overrated throughout. Is this a supplier issue? Or it this a in house chef issue?. Many times restraunts use no season at all, today it was overpowering and the season was salt. Please look into this. I made no mention of this to bree as it was not in her control and I do not like to bring food issues up to the server. It's best to address them here and see if there needs to be something addressed in house or in the supply chain. Overall a good experience with a couple tweaks need for that extra star.
  • AS
    Andrew Shannon
    Oct 25, 2025
    1.0
    The sirloin was underdone, basically raw. It happens, I get it, no one is perfect. My friend asked if they could have a new one. They took the steak off my friend’s plate and cooked it longer. I’ve never seen that before usually they just make a new one, but hey, budgets are tight nowadays so I tried to think reasonably. Unfortunately when they came back they gave her the old steak, now charred black and inedible. We were not offered a free dessert or anything, the only thing we left with was disappointment. Basically we are sitting in sadness. My friend probably cried herself to sleep tonight.
  • TV
    Theresa V
    Oct 18, 2025
    4.0
    It was about a 1 hr wait for a table on a Saturday evening, but we were able to wait at the bar and get drinks in the meantime. They were good for $8-$9 cocktails! Our server Thomas was very nice & accommodating. I had some confusion with ordering the 3-course meal deal not knowing it was an upcharge for the French onion soup since it’s considered a premium side. I didn’t realize until looking at the bill. I was okay with paying the price for it, but he ended up taking it off the bill in the end! I really appreciate the courtesy!! As far as the food, everything tasted great! My steak was cooked how I wanted it and the loaded potato was yummy. My only note is the blooming onion was REALLY salty. I’d come back again in the future! Also the tipping amounts on the ipad were more than what you selected. Not sure if they include a credit card fee in the amount, but the 20% tip was more like 25%. Just something to look into!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.