Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Madison Heights off West 14 Mile Road and North Campbell Road, in the Value Center parking lot.
Service quality varied significantly, with some servers receiving high praise for their attentiveness and friendliness, while others were criticized for being unresponsive or rude.
Food Quality
Food quality was inconsistent; while some dishes were praised for being delicious and well-prepared, others were reported as overcooked, undercooked, or lacking flavor.
Wait Times
Customers frequently mentioned long wait times for food and service, with some expressing frustration over delays even when the restaurant was not busy.
Cleanliness
There were concerns about cleanliness, particularly regarding the handling of food and the state of the dining area, with some reviews noting dirty tables and unsanitary practices.
Overall Experience
Overall experiences were mixed, with some customers expressing satisfaction and a desire to return, while others vowed not to return due to poor service or food quality.
TF
Terry Farmer
Feb 23, 2026
1.0
Got a take out order , bone in Ribeye cooked medium, got home to a well done, tough, inedible steak. Steak was $36. I complained and received a $20 online coupon. So they wouldn't even refund the amount the steak cost. Will never eat there or order from there again.
KP
Kizzy Pressley
Feb 14, 2026
2.0
If you ever go out on a holiday like valinatine day,etc you will be waiting for hours like today we waited 2and half hours. But the waiter was kind and good, I know now make reservations before, then we finally was seated, we had to wait again for 40 minutes more, steak was tuff ... And no my man did not tip...
AR
arielle reedy
Feb 12, 2026
1.0
Food was pretty good even though I asked for well done and got medium well but it was good Mac and cheese was good the Caesar salad was a little spicy had to much pepper and the waiters had attitudes and didn’t give us utensils until we got our food which every restaurant I’ve been to had utensils as soon as you get in the restaurant no wait but there was 3 crying babies and I couldn’t enjoy my food or my time here WOULD NOT RECOMMEND UNLESS YOU WANT THIS EXPERIENCE 1 star is DESERVED
DP
Denise poprafsky
Feb 10, 2026
5.0
We went for a steak dinner. We had the onion blossoms as an appetizer which were delicious. The steak was amazing. Juicy tender. We just sit up at the bar area and it smelled like stale alcohol. That was the only downside.
TD
Tom d
Feb 9, 2026
3.0
This is a hard review to do for me. I actually was here 2 times in the past week. I went on a Friday when my wife was out of town and had a great meal with wonderful service. I enjoyed it so much when my wife got back on Sunday which was also her birthday and she wanted steak. I told her how much me and my son enjoyed it on Friday and we went for her birthday dinner.
The cuts were not as good as I had on Friday and the service was the worse service I have ever had. I am only rating service as a 3 being we had good service on Friday, if not for Friday I would rate 1 or lower.
Our waitress did not bring us any silverware, we had to ask the person who brough out our salads to get us some after they brough the salad out. Even when the appetizer came out she did not bring us any plates so we all just reached and eat from the middle of the table. I did ask for napkins thinking she would also bring our silverware but she just grabbed a few cocktail napkins from the bar and set them on the table quickly and turned and walked away before I could ask for the silverware.
Waitress also mentioned she was going to get us bread when we ordered drinks and appetizers and never did. We asked for bread near the end of the meal and took it home. Also she hardly came to check on us at all, but was at another table multiple times talking with them and one time she was there for almost 5 minutes. Again on Friday our waitress was at the table a lot, and checked on us many times.
Also, the place was not busy at all. This was a Sunday afternoon and actually Superbowl Sunday so being the game was on I think even less busy than normal.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What types of cuisine does Outback Steakhouse in Madison Heights serve?
Outback Steakhouse offers juicy steaks, spirited drinks, and Australian hospitality with an American and Australian restaurant menu.
What are the operating hours of Outback Steakhouse in Madison Heights?
The restaurant is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Madison Heights offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What pickup and delivery options are available?
Options include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order Outback Steakhouse Madison Heights food online?
You can order online via https://www.outback.com/order/menu/madison-heights.
Is Outback Steakhouse Madison Heights suitable for families and children?
Yes, the restaurant welcomes families and has a children's menu with high chairs available.
What payment methods are accepted at Outback Steakhouse Madison Heights?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Are there gluten-free options available at Outback Steakhouse?
Yes, there are several gluten-free menu items. You can view them online at https://www.outback.com/nutrition/gluten-free.
What nearby places can I visit before or after dining at Outback Steakhouse Madison Heights?
You can visit the Value Center Marketplace supermarket for groceries or the Madison Heights Royal Grill for Mediterranean cuisine nearby.
Is there a pharmacy near Outback Steakhouse in Madison Heights?
Yes, the Value Center Pharmacy II is nearby and offers pharmacy services and vitamins.
Are there fitness centers close to Outback Steakhouse Madison Heights?
Yes, Powerhouse Gym and Rehabilitation Institute of Michigan Madison Heights Center are nearby for fitness and rehabilitation needs.
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