Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Madison Heights off West 14 Mile Road and North Campbell Road, in the Value Center parking lot.
Many customers praised the attentive and friendly service from specific servers, while others reported issues with slow or inattentive service.
Food Quality
Feedback on food quality was mixed; some enjoyed their meals, while others experienced issues with undercooked or poorly prepared dishes.
Portion Sizes
Several reviews mentioned that food portions were perceived as small, leading to dissatisfaction.
Cleanliness
Some customers noted cleanliness issues, particularly with tables and menus, which detracted from their dining experience.
Management Response
There were instances where management addressed customer complaints effectively, but also reports of poor handling of issues.
KW
Kayla Watrous
1 day ago
3.0
My server was Mary..BLESS MARYs HEART! She had to deal with the RUDEST table ive ever seen. Disrespecting the snot out of her, seemed like they were purposefully trying to trip her up. They were mean and rude! Like ive never seen people so rude and ive worked in restaurants. Then a manager was there trying to help them and they were rude to her too. Mary was an amazing server. She was knowledgeable, sweet, friendly, very kind to myself, husband and our little one! If we return to this location, honestly, it will be because of her amazing service, kindness and ability to deal with that kind of nonsense! Thats resilience!
KD
Katie Derda
2 days ago
1.0
Honest to god will avoid this place at all costs as the service is absolutely terrible. 15 minutes to get a drink order taken, 20 more minutes to get those drinks, over an hour to receive food. As a manager at Carrabbas and being in the same company this is just a shame. Only have been checked on once throughout the meal. Manager walking around not checking on any of their tables. Please get it together for bloominbrands sake
GR
gc rojasbazan
5 days ago
1.0
We received no service whatsoever, only the rudeness of a female employee who didn't want to work. We (three people) went at 2:40 PM on January 8, 2026, and asked to sit near a window. The nice hostess who took us to the table told us that it would take 10 minutes to be served if we wanted to sit there. After waiting 15 minutes we complained. After another 5 minutes a rude female employee arrived at our table and told us that she didn't serve at that place and left with an unacceptable lack of respect for working in a restaurant.
The question for the owner or manager of this place is: can you maintain a business with employees like that?
HM
Her MJG
6 days ago
4.0
Truly disappointed with the food but not the service. The takeout lady was phenomenal, nice, caring and understanding. The food was not good. Overcooked and old would not recommend to come back. Did not have a great experience with the takeout. Portions was not worth the money.
DJ
Darryl Jones
Dec 21, 2025
5.0
If I could give this place 10 stars, I would! I haven’t been to outback in a long time, primarily because the last time I went to a different location everything was bad. The food was bad, the restaurant environment didn’t seem professional, just everything was not good. I got to get certificate which sent me to Outback today and wow what a difference. My server is Jasmine was absolutely and amazing. Hands-down the best service I’ve had in 10 years. She was professional, friendly, with a touch of humor that made my day. Food came out, fresh and hot, and she checked back to make sure everything was perfect. I don’t normally order seafood at a steakhouse, but I have the salmon and shrimp. although I would’ve liked a larger portion, it was cooked to perfection and very flavorful. The big, sweet potato was also perfect with a side of house, sugar, and butter. My starting salad was fresh crisp with an excellent blue cheese vinaigrette that I really set the tone. I will be going back.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What types of cuisine does Outback Steakhouse in Madison Heights serve?
Outback Steakhouse offers juicy steaks, spirited drinks, and Australian hospitality with an American and Australian restaurant menu.
What are the operating hours of Outback Steakhouse in Madison Heights?
The restaurant is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Madison Heights offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What pickup and delivery options are available?
Options include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order Outback Steakhouse Madison Heights food online?
You can order online via https://www.outback.com/order/menu/madison-heights.
Is Outback Steakhouse Madison Heights suitable for families and children?
Yes, the restaurant welcomes families and has a children's menu with high chairs available.
What payment methods are accepted at Outback Steakhouse Madison Heights?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Are there gluten-free options available at Outback Steakhouse?
Yes, there are several gluten-free menu items. You can view them online at https://www.outback.com/nutrition/gluten-free.
What nearby places can I visit before or after dining at Outback Steakhouse Madison Heights?
You can visit the Value Center Marketplace supermarket for groceries or the Madison Heights Royal Grill for Mediterranean cuisine nearby.
Is there a pharmacy near Outback Steakhouse in Madison Heights?
Yes, the Value Center Pharmacy II is nearby and offers pharmacy services and vitamins.
Are there fitness centers close to Outback Steakhouse Madison Heights?
Yes, Powerhouse Gym and Rehabilitation Institute of Michigan Madison Heights Center are nearby for fitness and rehabilitation needs.