Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
- BreakfastAvailable
Location
Hours
Reviews
3.1
1,191 reviews
5 stars
321
4 stars
208
3 stars
239
2 stars
128
1 star
295
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during peak hours, with some experiencing waits of up to 45 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.
Food Quality
While some customers praised the food for being fresh and tasty, others complained about cold or poorly prepared items.
Customer Service
Feedback on staff behavior was mixed; some employees were described as friendly and accommodating, while others were noted for being rude or unhelpful.
Overall Experience
The location received a mix of positive and negative feedback, with some customers expressing disappointment and others appreciating the service and food quality.
- LGLeslie GauthierJul 22, 20191.0Slowest service I've ever received in a drive thru. There aren't a lot of options for late night dining, but you don't need to wait 20+minutes for "fast food"
- MWMarc WilliamsApr 25, 20191.0This McDonald's is slow and the employees have two speeds slow and stop
- DRDonya Ray-GreggNov 29, 20173.0Okx
Frequently Asked Questions About McDonald's - CLOSED
Is the McDonald's at 28220 John R Rd in Madison Heights currently open?
This McDonald's location is currently closed and not open for service.
What are the available services at this McDonald's when it was open?
The McDonald's offered Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Which payment methods were accepted at McDonald's on John R Rd?
Accepted payment options included American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location serve coffee and breakfast items?
Yes, this location served coffee and breakfast as well as lunch, dinner, desserts, and late-night food.
Are there contactless and mobile ordering options available?
Yes, customers could use contactless ordering options such as Mobile Order & Pay via the McDonald's App, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I download the McDonald's app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links.
What other food and restaurant options are near this McDonald's?
Nearby options include another McDonald's, On the Rocks Bar and Grill, and Leo's Country Oven for different dining choices.
Are there fitness or recreational facilities close to McDonald's?
Yes, City Barbell gym and Lamphere Hill park are nearby, offering fitness and outdoor recreational activities.
What medical services can I find near McDonald's?
Nearby medical facilities include MRI Centers of Michigan, Active Rehab Center Inc, Hasbany Robert MD (family practice), and Smith Eric S DDS (dentist).
Can I visit beauty salons and spas near the McDonald's location?
Yes, several beauty and hair salons like Designtoshine, Coco Clare Salon, ChairZ Salon Suites, and Beauty By Miranda Leigh are nearby.