Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
942 reviews
5 stars
332
4 stars
140
3 stars
103
2 stars
61
1 star
306
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unresponsive.
Food Quality
Many customers reported issues with food quality, including cold, stale, or improperly prepared items.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.
Cleanliness and Hygiene
Several reviews raised concerns about cleanliness and hygiene practices among staff, impacting customer trust.
Service Speed
Customers frequently mentioned long wait times, both in drive-thru and inside, affecting overall satisfaction.
- KHKatie HicknerJan 3, 20262.0Worst ever.
- MSMike SmelaJan 2, 20261.0Luke warm fries and No refills on drinks?? Garbage. Last time I visit this location.
- CHCyndi HawthorneDec 29, 20255.0I thought they made a mistake on my order, but it was actually me who ordered it wrong. They were super nice about it and gave me a replacement anyway. Excellent customer service.
- ADAmy DominickDec 28, 20252.0Messed up two of our sandwiches anddd there was a strand of hair on one of them never again will I be going here.
- DCdallas cavanaughDec 16, 20251.0Worst McDonald I have ever went to
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 29023 John R Rd, Madison Heights?
McDonald's is open 24 hours a day, 7 days a week at 29023 John R Rd, Madison Heights.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's location offers a 24/7 drive-thru service.
Can I order McDonald's for delivery from this location?
Yes, you can order McDonald's for delivery 24/7 using their official delivery website.
Which payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any mobile apps available to order from McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Does this McDonald's offer free WiFi and mobile ordering services?
Yes, free WiFi and mobile ordering are available at this McDonald's location.
What is the address and contact number for this McDonald's in Madison Heights?
The McDonald's is located at 29023 John R Rd, Madison Heights, MI 48071. You can contact them at +1 248-414-7642.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Green Lantern Pizza and Red Lobster, great options if you want to explore different cuisines before or after your McDonald's visit.
Are there any nearby gas stations that I can visit when coming to McDonald's?
Yes, there are several nearby gas stations such as Shell and Marathon, convenient for refueling before or after your visit to McDonald's.
What local amenities are near McDonald's for additional services or activities?
Close to McDonald's, you will find places like IronBody Studios gym, Krystal's Cleaners for laundry, and Bank of America Financial Center for banking needs, providing convenient options along with your meal.