Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
931 reviews
5 stars
329
4 stars
139
3 stars
102
2 stars
58
1 star
303
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or incorrect food items, including undercooked or overcooked meals.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and improper food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service during less busy times.
Management Problems
Reviews indicated issues with management, including unprofessional behavior and lack of effective oversight.
- JRJ R1 day ago1.0My sandwich was contaminated with something that was not food. It was so bad we could not eat the rest of the meal. I reached out to corporate and was ignored. I spoke with the manager here and she was extremely rude. I didn’t think a $25 refund was so much to ask for with such a terrible experience. If I go to a McDonald’s again, it will never be this one. Stay away.
- BGBabylove Grace4 days ago3.0I ordered the 20 piece nugget deal with two fries and two medium drinks. I was disappointed the texture of the meat was ruff and the fries were barely warm. This normally my go to location but these last two visits have been disappointing. I wish I have taken it back for a re make. Very disappointed 😞
- MCM C5 days ago1.0Long wait, scant sized portions, still high prices, and the lack of free refills is a reason not to go back.
- TGT GNov 14, 20251.0Lack of customer service representative for walk-ins autonomous checkout is insufficient
- KGKatie GuhyNov 3, 20254.0They listened when i asked for extra onions and pickles, first time ever! I wish I would have caught both gentlemen’s names, one had a Halloween costume on. (How fun!) Food was fresh, especially because it was slow so I’m sure they haven’t been busy. They did a great job, wish I would have ordered more!
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 29023 John R Rd, Madison Heights?
McDonald's is open 24 hours a day, 7 days a week at 29023 John R Rd, Madison Heights.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's location offers a 24/7 drive-thru service.
Can I order McDonald's for delivery from this location?
Yes, you can order McDonald's for delivery 24/7 using their official delivery website.
Which payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any mobile apps available to order from McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Does this McDonald's offer free WiFi and mobile ordering services?
Yes, free WiFi and mobile ordering are available at this McDonald's location.
What is the address and contact number for this McDonald's in Madison Heights?
The McDonald's is located at 29023 John R Rd, Madison Heights, MI 48071. You can contact them at +1 248-414-7642.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Green Lantern Pizza and Red Lobster, great options if you want to explore different cuisines before or after your McDonald's visit.
Are there any nearby gas stations that I can visit when coming to McDonald's?
Yes, there are several nearby gas stations such as Shell and Marathon, convenient for refueling before or after your visit to McDonald's.
What local amenities are near McDonald's for additional services or activities?
Close to McDonald's, you will find places like IronBody Studios gym, Krystal's Cleaners for laundry, and Bank of America Financial Center for banking needs, providing convenient options along with your meal.