Brand Certified
McDonald's
3.1(963 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
29023 John R Rd, Madison Heights, MI
48071, United States
Certified by McDonald's • Mar 01, 2026
(248) 414-7642
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
963 reviews
5 stars
339
4 stars
143
3 stars
105
2 stars
61
1 star
315
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
Numerous reviews mentioned cold, stale, or improperly prepared food, with complaints about incorrect orders and unsanitary conditions.
Management Issues
Several customers expressed dissatisfaction with management, citing unresponsive or rude behavior from managers and a lack of accountability.
Inconsistency
The quality of service and food varied significantly, with some customers reporting positive experiences while many others faced issues.
- CKCaylee Kapa2 days ago1.0My boyfriend and I have been ordering from here for years and never had an issue until today. As my boyfriend was eating his 20 piece, he got to the last few and noticed a half eaten nugget. That is absolutely disgusting. He is immunocompromised and something like this could have landed him in the hospital. We will NOT be coming here or to ANY McDonalds ever again.
- TSTony Stef'Ano4 days ago1.0It is extremely frustrating waiting in 15 minutes and still get cold fries and onions on my burger even tho the special order ticket on the wrapper says no onions
- GBGant Briseno4 days ago1.0Ordered a two cheeseburger meal and waited 45 minutes for it. They're extremely slow Edit: McDonald's really thinks a refund changes anything when they overcharge for mediocre fried slop, and make you wait longer than a sit down restaurant to eat
- JJJayFeb 15, 20263.0The one here is just ok. Staff is interesting at this location
- CMCandice MccowinFeb 3, 20261.0EVERY SINGLE time we go here they mess up the order and you are ALWAYS waiting. I buy 2 happy meals and a reg meal with burgers just cheese. I mean how hard is it. We live at 12 & Mound but go to 12 & John R so that at least its right. Customer service goes a long way js
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 29023 John R Rd, Madison Heights?
McDonald's is open 24 hours a day, 7 days a week at 29023 John R Rd, Madison Heights.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's location offers a 24/7 drive-thru service.
Can I order McDonald's for delivery from this location?
Yes, you can order McDonald's for delivery 24/7 using their official delivery website.
Which payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any mobile apps available to order from McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Does this McDonald's offer free WiFi and mobile ordering services?
Yes, free WiFi and mobile ordering are available at this McDonald's location.
What is the address and contact number for this McDonald's in Madison Heights?
The McDonald's is located at 29023 John R Rd, Madison Heights, MI 48071. You can contact them at +1 248-414-7642.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Green Lantern Pizza and Red Lobster, great options if you want to explore different cuisines before or after your McDonald's visit.
Are there any nearby gas stations that I can visit when coming to McDonald's?
Yes, there are several nearby gas stations such as Shell and Marathon, convenient for refueling before or after your visit to McDonald's.
What local amenities are near McDonald's for additional services or activities?
Close to McDonald's, you will find places like IronBody Studios gym, Krystal's Cleaners for laundry, and Bank of America Financial Center for banking needs, providing convenient options along with your meal.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website